Insurance Software provides guidelines to repair facilities.
Press Release Summary:
CCC Pathways® is available with CCC Accumark(TM) add-on feature, which provides clear and efficient channel of information to custom estimating guidelines established and maintained by insurers. By means of electronic access, insurance companies can provide custom guidelines to repair facilities as well as implement guideline changes as they occur. Solution lets insurer-established guidelines be shared with appraisers and direct repair program participants.
Original Press Release:
CCC Information Services Inc. Enabling Estimating Guideline Transparency
New CCC Pathways(R)-integrated Feature
CHICAGO, Sept. 4 -- Working to provide solutions that improve automotive claims and collision repair communication, CCC Information Services Inc. now offers the ability to electronically access custom estimating guidelines established and maintained by insurers.
This new CCC Accumark(TM) add-on feature -- accessible via CCC's flagship solution, CCC Pathways(R) -- provides a clear and efficient channel of information instead of having to physically cross-reference these guidelines through printed manuals or searching e-mails. Insurance companies can provide custom guidelines to repair facilities using CCC Accumark, as well as being able to implement guideline changes as they occur.
Access to these guidelines was an important consideration for Oregon-based Lithia Motors when it made the decision to add CCC Accumark to its portfolio of CCC solutions. Lithia has 17 locations operating in 13 states.
"We have been using solutions from CCC to help improve our communication process with the insurance companies," said Lithia's Director of Body shop Operations, Craig Jesmer. "Now, with insurers sharing their estimating guidelines with us via CCC Accumark, we look forward to improvements in our monthly insurance indicator reports, as well as in the time it takes to get an order approved for payment."
"Those involved in the auto-physical damage repair process are very excited about this new feature, because it goes to the core of the cross-industry goal and one of our principles -- making it easier to do business on both sides of the equation," added CCC's Senior Vice President of Marketing and Product Management, Debbie Day. "The new CCC Accumark solution removes communication barriers, enabling insurer-established guidelines to be shared with their appraisers and direct repair program participants when the estimate is being created in CCC Pathways. Through improved communication, repairers can create estimates that are more aligned with insurance company expectations, ultimately taking unnecessary cycles out of the estimate review process."
About CCC
CCC Information Services Inc. provides leading automotive claims and repair solutions that drive efficiencies and enable its clients to make smarter decisions in every step of the process. CCC delivers integrated products and deep industry insight to clients through its network of insurers, repair facilities and information providers. CCC's network includes 350 insurance carriers, in excess of 22,000 repair facilities and information from more than 30 data providers that has resulted in the industry's most comprehensive data warehouse of claims file information. For more information about CCC Information Services Inc., visit our Web site at www.cccis.com/ or contact John Harris of CCC at 312-229-2693.
About Lithia Motors, Inc.
Lithia Motors, Inc. is a Fortune 700 and Russell 2000 Company. Lithia sells 28 brands of new and all brands of used vehicles at 110 stores which are located in 46 markets within 15 states. Internet sales are centralized at www.lithia.com/, or through the recently launched www.l2auto.com/. Lithia also sells used vehicles; arranges finance, warranty, and credit insurance contracts; and provides vehicle parts, maintenance, and repair services at all of its locations. Lithia retailed 105,323 new and used vehicles and had $3.23 billion in total revenue in 2007. Lithia is publicly traded (NYSE:LAD) and is available on the web at http://www.lithia.com/.
CONTACT: John Harris of CCC Information Services Inc., +1-312-229-2693, jharris@cccis.com
