Impact Products, LLC Achieves ISO 9001:2008 Quality Management System Certification
Demonstrating our unwavering commitment to continuous process improvement and serving our customers’ needs. Certification to ISO 9001 requires an accredited third party auditing organization to thoroughly review the Company’s internal quality management system processes, to ensure that they are capable of consistently delivering products and services that meet or exceed customers’ expectations.
“In performing a GAP analysis in 2013, we identified and scrutinized twenty key business, realization and support processes that are critical to our daily output of Customer Satisfaction the industry has come to expect,” said Todd Frendt, Director of Quality at Impact Products, LLC. “With 140+ associates fully engaged and dedicated to the pursuit of quality we have simply fortified our position as a market leader.”
About Impact Products, LLC
Impact Products is a manufacturer and supplier of branded and private label non-chemical commercial cleaning, maintenance and related products. The company’s offering encompasses a full suite of janitorial products including floor care products, waste receptacles, washroom accessories and safety products. Markets served by the company include commercial cleaning, industrial services, healthcare, government, schools, office buildings, hospitality and foodservice. Co-founded in 1963 by James R. Findlay, its broad customer base is served out of Toledo, Ohio and Walnut, California.  Impact Products is owned by Genuine Parts Company, Office Products Group (S.P. Richards Company). Visit us at www.impact-products.com.
Media Inquiries:
Ian McClellan
Marketing Manager
Impact Products
800-333-1541, ext. 341
www.impact-products.com
