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Telindus Offers Unified Communication Solutions from ShoreTel

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ShoreTel, Inc.
960 Stewart Dr.
Sunnyvale, CA, 94085
USA



Press release date: October 31, 2007

ShoreTel helps Network Integrator Deliver Highly Available Managed Services

SUNNYVALE, Calif., Oct. 31 - ShoreTel, Inc., (NASDAQ:SHOR), a leading provider of enterprise IP unified communications solutions, today announced that Telindus, the European specialist in ICT solutions and services, will sell ShoreTel products to deliver unified communications as a managed service.

With more than 2,700 employees worldwide, Telindus focuses on the development of customer-tailored ICT (information communication technology) infrastructures to optimize business processes and decrease administrative costs. The ShoreTel distributed architecture will enable Telindus to offer a highly available managed service that will provide customers with a rich set of unified communications capabilities for both office and mobile workers, while driving down deployment costs.

"ShoreTel provides customers with a simple, reliable IP telephony solution that is easy to administer," said Lutz Ottersbach, director of sales for Telindus. "At the same time, ShoreTel's application integration allows us to offer a highly flexible managed service that will dramatically increase communication efficiency while reducing total cost of ownership. We believe that increasing reliability, higher employee productivity and clear financial value will soon convert even the most ardent IP-telephony sceptics."

ShoreTel's distributed software architecture and switched-based hardware platform extend enterprise-class voice services to every office and remote location, keeping employees fully connected wherever they go.

"With Telindus we now have a systems partner offering an economical and highly attractive managed service that provides customers with a lower barrier to entry for obtaining the benefits of voice over IP and unified communications," said Mark Swendsen, managing director, EMEA. "Telindus customers will benefit particularly from customer-specific application integration that will let them develop far more effective ways to stay connected with customers, partners and their internal teams."

About Telindus

Telindus is an international company that provides ICT solutions and services. The company acts as a partner for sourcing and solutions that anticipate the needs of the corporate and public sectors. Telindus offers protected converged networks, and protected systems and applications, underpinned by management and support services.

With more than 37 years of ICT experience under its belt, Telindus invests heavily in expertise in order to maintain modern IT and telecommunication infrastructures throughout their life cycle. As an ICT integrator, Telindus boasts an enviable customer list and has developed strategic partnerships with leading suppliers, which provides a sound base for companies, telecom companies and government institutions in search of ICT solutions.

In January 2006, Telindus joined the Belgacom Group, becoming the IT Services division of the market's new business leader. Belgacom SA/NV [Euronext Brussels: BELG] is Belgium's leading telecom company and the market leader in a large number of sectors, including fixed-line telephony services, mobile communication services, broadband data and Internet services. Belgacom and Telindus are together working towards becoming a Belgian champion in the European IT landscape, offering a unique, combined offering of connectivity and IT services.

Telindus achieved a total income of EUR 702 million in 2006. Employing an international team of 2,753 experts, Telindus operates in 14 countries in Western Europe, Sweden, Hungary, China and Thailand. Telindus' headquarters are in Belgium.

About ShoreTel

ShoreTel is a leading provider of Pure IP unified communications systems. ShoreTel voice systems provide customers with a number of key benefits, including ease of use, manageability and lower total cost of ownership than alternative solutions. ShoreTel's distributed software architecture and switched-based hardware platform extend enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. Founded in 1996, ShoreTel has achieved broad industry recognition for its technology and high customer satisfaction. For the last four years, IT executives surveyed by Nemertes Research, an independent research firm, have rated ShoreTel highest in customer satisfaction among leading enterprise telecommunications systems providers. A select, worldwide group of channel partners provide service and support. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit http://www.shoretel.com/ or call 1-877-80SHORE.

Press Contact:

Kim Rose Sr. Director of Marketing Communications ShoreTel, Inc. +1-408-331-3357 krose@shoretel.com

Source: ShoreTel, Inc.

Web site: http://www.shoretel.com/
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