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RIA Announces Details, Keynote Speakers for 2014 convention.

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December 30, 2013 - Restoration Industry Association (RIA) will hold International Restoration Convention and Industry Expo in Orlando, FL from April 9–11, 2014. Opening keynote address – overview of property insurance industry that will address what matters most to insurers as well as identify metrics and measurements they follow – will be delivered by Chip Lackey on April 10. Bryan Koon will deliver second keynote address, "A Big-Picture View of Emergency Management," on April 11.

RIA Announces Details and Keynote Speakers for 2014 Convention

Restoration Industry Association
9810 Patuxent Woods Dr., Suite K
Columbia, MD, 21046-1595

Press release date: December 23, 2013

Rockville, MD – The Restoration Industry Association (RIA) will be holding the International Restoration Convention and Industry Expo at the Marriott World Center in Orlando, Fla., on April 9-11, 2014.

The 69th Annual RIA Convention will feature an opening keynote address by Chip Lackey, Senior Director responsible for Vehicle Valuation Services and Claims in the Insurance Practice at J.D. Power, on Thursday, April 10. Lackey will present an overview of the property insurance industry, addressing what really matters to insurers, and identifying the metrics and measurements they follow.

Bryan Koon, Director of the Florida Division of Emergency Management, will deliver the second keynote address on Friday, April 11 entitled, “A Big-Picture View of Emergency Management.”

Koon will explain the Florida Division of Emergency Management’s priorities before, during and after a catastrophe; how restoration contractors can work most effectively with emergency management agencies; what information agencies need in advance from contractors; provide recommendations on credentialing and accessing areas after a disaster; and address what restoration contractors should/shouldn’t do during a major CAT.

Education sessions will cover a wide range of topics including: unique applications of building science for restoration projects; mentoring project managers; forensic perspectives on environmental engineering aspects of property losses; the changing claims environment from the third-party administrator perspective; an update on the Florida ruling involving profit and overhead; and a look at the unique health risks restoration contractors encounter.

Other events during the convention include networking events, the Expo featuring approximately 130 exhibitors with the industry’s latest products and services, and the RIA Awards Reception and Banquet, which recognizes the achievements of industry professionals and those who have attained their RIA certifications.

For more information on the International Restoration Convention and Industry Expo or to register, visit

About the Restoration Industry Association
The Restoration Industry Association (RIA) has member firms worldwide. RIA provides industry leadership, supports science, and promotes best practices for cleaning and restoration through certification, training and standards development. More information is available on the RIA website:
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