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RACO Updates AlarmAgent.com®, Now Offers Real-time Data

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RACO Mfg. & Engineering Co., Inc.

1400 62nd St., Emeryville, CA, 94608, USA

Original Press Release

RACO Updates AlarmAgent.com®, Now Offers Real-time Data

Press release date: May 28, 2014

New Data Transmission Method Produces Comprehensive RTU Health Report 

Emeryville, Calif. — RACO Manufacturing and Engineering Co. Inc., a leading provider of remote monitoring, reporting and control devices, announced today that AlarmAgent.com now features real-time reporting, allowing users to access the status of all channels in real time.

A highlight of AlarmAgent.com’s real-time reporting is the one-of-a-kind RTU health report. RTU up-time reporting indicates how long the system has been armed in days, hours and minutes. Signal strength, power and battery status are key indicators of an RTU system’s health and local conditions; users receive the information in one comprehensive, over-the-air report.

“Real-time reporting on AlarmAgent.com provides our customers with state-of-the-art access to data about their remote systems,” said James Brown, vice president of sales and marketing for RACO. “The new RTU health report is exclusive to AlarmAgent.com and offers users never-before-seen data and reporting capabilities.”

Additional real-time features include a user-friendly M2M output, a method to react locally to alarms as they occur. RTUs are now capable of programming local relays to react based on unacknowledged alarms; they also allow users to control other connected machines at the local site.

AlarmAgent.com also features over-the-air firmware updates, which allows users the freedom to update their RTUs remotely.

RACO will debut real-time reporting for AlarmAgent.com at the 2013 WEFTEC® exhibition and conference in Chicago, October 7–9. Stop by booth #1238 to see AlarmAgent.com’s new real-time features.

About RACO Manufacturing and Engineering Company

For more than 60 years and with more than 60,000 installations, RACO Manufacturing and Engineering Co. of Emeryville, Calif., has provided municipalities, industry and government with a wide variety of high-quality, reliable remote communications systems and RTUs for data logging, alarm autodialing, remote monitoring, reporting and control. For more information, contact RACO at 1400 62nd St., Emeryville, CA 94608; Ph: 800-722-6999; Fax: 510-658-3153; or e-mail: sales@racoman.com.

Follow RACO Manufacturing and Engineering Company on Twitter: @RACOmann

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