MHEDA Journal features article about sales intelligence.

Press Release Summary:



In April 2010 issue of The MHEDA Journal, article titled "Know More Selling" by speaker and author Sam Richter explains how research is integral to sales process. According to Richter, when material handling salespeople are armed with relevant data, they can ask better questions and increase their credibility. Richter goes on to outline multiple online sources of such relevant information, including Google, Manta, LinkedIn, and ZoomInfo.



Original Press Release:



'Know More' Selling in Material Handling



Pre-call research can make or break the success of material handling salespeople.

Dewitt, NY - The Second Quarter 2010 issue of The MHEDA Journal (http://www.themhedajournal.org), the leading online magazine for the forklift, conveyor, storage & handling, and general material handling equipment industries, features an article from speaker and author Sam Richter, who explains how the so-called "fourth R" - research - is integral to the sales process.

According to Richter, the Internet has changed forever the way salespeople should approach their customers and prospects. "At the core of all good sales training programs is a section that discusses how imperative it is to understand your prospects, their needs, their business issues and, as some programs call it, their pain," he says. "Buyers today get frustrated when a salesperson asks what some feel are obvious questions like company size, lines of business and competitive information. Buyers expect salespeople, even in the first meeting, to have more complex business knowledge."

How can salespeople obtain that kind of information? How can they make a better first impression in today's connected, digital world? The answer, Richter says, is "sales intelligence." The tool that truly differentiates one business or one salesperson from the next is research. "When you're armed with relevant data, you're able to ask better questions and massively increase your credibility," Richter explains. "People still buy from people they trust. And people trust people who can intelligently engage in relevant dialogue."

Richter goes on to outline multiple online sources of such relevant information, including Google, Manta, LinkedIn, ZoomInfo and more. Mastering these sites and others can be the first step to "sales intelligence" and better customer interactions.

For the complete article, read "Know More Selling" in the April 2010 issue of The MHEDA Journal Online at www.themhedajournal.org. The print version was mailed to subscribers on April 15. The MHEDA Journal is published quarterly in January, April, July and October. For more information, contact Chris Powers, editor, (315) 445-2347, e-mail: chris@datakey.org.

About MHEDA

Founded in 1954, the Material Handling Equipment Distributors Association (MHEDA) is the premier source for manufacturing knowledge, education and networking. Through its member journals (www.TheMhedaJournal.org), e-magazines, newsletters and industry wiki (www.wikimheda.org), MHEDA connects the manufacturers of storage and handling, lift trucks and conveyor equipment and distribution leaders for the purpose of delivering optimal solutions to the users of those products. MHEDA publications are the industry's voice for all matters related to the latest technology and the most up-to-date processes spanning the movement and storage of all materials. A 501(c)3 organization, MHEDA members span all of North America.

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