Global Benchmarking Council Launches New Advisory Board: Members to Guide Research Objectives of Benchmarking Services
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CHAPEL HILL, N.C., Feb. 7 - To meet our 2008 resolution of becoming even more client-focused, Best Practices, LLC's Global Benchmarking Council (GBC) adds seven new members to its Advisory Board.
To better serve our members and clients, executives from Johnson & Johnson Health Care Systems, Pfizer, Teradata, Motorola, WR Grace, Intuit and PSE&G will provide the leaders of the GBC with seasoned advice on future conferences, discussion panels, roundtable sessions, webinars and the overall direction of the GBC.
Visit www3.best-in-class.com/gr141.htm to view biographies of Advisory Board members and learn about the upcoming Global Benchmarking Council conference around the customer experience.
"The GBC Advisory Board helps fine-tune the agenda for Best Practices, LLC's benchmarking services so we can best deliver pertinent research and insights that will help members of the industry navigate through their critical business issues to support long-term profitability and growth," says Anna Buhr, senior director of the GBC.
For the upcoming 10th Annual Customer Experience Conference, advisory board members met with GBC leaders to plan the panel discussion on "Making or Breaking Customer Loyalty during Product Launch." Members shared their own heartburn issues about closed-loop marketing, engaging key opinion leaders and peer-to-peer sales presentations to help support the brand.
The 10th Annual Customer Experience Conference, "Using Quality to Improve the Customer Experience," sponsored by Best Practices, LLC's GBC, will focus on the various aspects of transforming the customer experience to build profitable relationships.
Register for the conference online at www3.best-in-class.com/gr133.htm. Take advantage of discounted hotel room rates by reserving your space before February 11.
To find out more about this working conference or the Advisory Board, download "Using Quality to Improve the Customer Experience" at www3.best-in-class.com/gr138.htm or contact Bridget Watson at (919) 767-9238 or bwatson@best-in-class.com.
BEST PRACTICES, LLC is a research and consulting firm that conducts work based on the principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics, and winning strategies of world-class companies. For more information, call (919) 403-0251 or visit www3.best-in-class.com/.
Source: Best Practices, LLC
CONTACT: Kim Hardin, Best Practices, LLC, +1-919-767-9221, khardin@best-in-class.com
Web site: http://www.best-in-class.com/
