Vertex
Richardson, TX 75081
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Vertex Aims Higher with ResponseTek to Improve Customer Experience
Partnership set to improve customer experience by bringing the 'Voice of the Customer' into outsourced contact centres LEADING international business process outsourcer Vertex has announced the formation of a service partnership with Vancouver based customer experience management (CEM) software supplier ResponseTek Networks. The innovative partnership, the first of its kind in the UK, comes after...
Read More »Vertex Aims Higher with ResponseTek to Improve Customer Experience
Partnership set to improve customer experience by bringing the 'Voice of the Customer' into outsourced contact centres LEADING international business process outsourcer Vertex has announced the formation of a service partnership with Vancouver based customer experience management (CEM) software supplier ResponseTek Networks. The innovative partnership, the first of its kind in the UK, comes after...
Read More »Vertex Strengthens its Senior Management Team with New Board Appointments
LEADING international business process outsourcer Vertex has announced a series of new appointments to its executive board after the company was acquired by a consortium led by three US-based investments firms - Oak Hill Capital Partners, GenNx360 Capital Partners and Knox Lawrence International. Richard Graham has been appointed Vertex's Chief Executive Officer, replacing Tom Drury who stood...
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