Pathworks Software
Mountain View, CA 94043
Software enables on-demand, collaborative customer service.
Developed for mid- to large-sized organizations, Helpstream offers Q&A feature that makes knowledgebase solutions and community answers available to customer support agents and Web portal visitors. Knowledgebase stores multimedia files, text documents, PDF files, Adobe Flash files, and content from interactive checklists. Checklists guide users through problem resolution instructions while...
Read More »Software enables on-demand, collaborative customer service.
Developed for mid- to large-sized organizations, Helpstream offers Q&A feature that makes knowledgebase solutions and community answers available to customer support agents and Web portal visitors. Knowledgebase stores multimedia files, text documents, PDF files, Adobe Flash files, and content from interactive checklists. Checklists guide users through problem resolution instructions while...
Read More »