Software Module facilitates management of help desks.

Invisible Technician Module optimizes technician efficiency by automatically handling routine tasks. It checks email accounts and creates tickets from emails based on customizable rules, conditions, and actions. Replies to emails are sent to customers with answers to questions. If technician has problems solving issue, software can reassign ticket to another technician and notify management via...

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Software edits icons with custom attributes.

Supporting ICO and ICPR formats as well as PNG images, Junior Icon Editor creates and edits icons of any size, colored by virtual pen, brush, airbrush, ellipse, straight line, or curve tool compatible with Windows XP 32-bit color depth with 8-bit alpha channel. Users can roll, shift, and rotate images; sort images with icons; and copy and paste images to other applications. For Linux users,...

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Software automates color jobs and minimizes errors.

Color i-®Match and Color i-®QC 5 include eJobs tool that stores built-in digital procedures, color specifications, and instrument configurations, minimizing human error in supply chain. With software, user sets up job or multiple jobs with built-in digital specifications and procedures. Job file is transferred to all color partners, where eJobs data and color tolerances are then communicated to...

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Operating System Software targets open enterprise.

SUSE Linux Enterprise 10 offers secure foundation for enterprise computing from desktop to data center. SUSE Linux Enterprise Server provides open foundation for variety of server workloads including edge and infrastructure computing, enterprise database deployment, line-of-business applications, and mission-critical software applications. SUSE Linux Enterprise Desktop delivers Xgl graphics,...

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Software backs up and restores Outlook Express content.

ABF Outlook Express Backup v2.0 lets users back up and restore all Outlook Express content, selected separately or together, as well as select identity to back up and restore. In addition to scheduling automatic backups, software can transfer Outlook Express content between computers and different operating platforms. Users are able to password-protect backed up files as well as create Outlook...

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Software provides boundary-scan debug/programming tool.

Software provides boundary-scan debug/programming tool.

Allowing circuit designers to facilitate early test development, J-SCAN v2.1 communicates to target with USB 2.0 and USB 1.1-compatible interface that runs in high-speed for full-speed modes. It has full support for SPI flash programming, supporting systems using FPGAs and other embedded devices. With J-SCAN, designers can observe behavior of pins under BGA device in real-time on PC, as well as...

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Software automates business and IT processes.

Used to record keyboard and mouse actions or create automation scripts using wizards, Automation Anywhere v3.0 features web recorder and event-driven auto-response capability. Internet automation templates allow web data extraction, and task recording features let users capture actions without writing programming scripts. Software can be used to run, integrate, schedule, and manage other scripts,...

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DFM Products optimize IC physical design and yields.

Takumi Inspect and Takumi Enhance detect, rate, and repair hot spots in sub-90 nm designs. Former layout analysis software tool detects yield-impacting problems in GDSII layouts undetected by DRC or design for manufacturing (DFM) rules and rates them in terms of failure probability. Automated physical design optimization system, Takumi Enhance, rates GDS layouts for potential failures,...

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Document Management Software stores/sorts case analyses.

Designed for those handling litigations or investigations with 100-50,000+ documents, MasterFile R2 combines case analysis, fact management, litigation support, and document management. Database technology scales to one million-page cases, while repository holds all case evidence, work-product, research, facts, arguments, and PDFs in one file. Along with Argument Drafting System, software offers...

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Bell Canada Offers Greater Choice for Corporate E-mail and Data Solutions for Wireless Customers

Bell Mobility First in North America to Offer Good(TM) Mobile Messaging Software and Good Mobile Defense for Palm(R) Treo(TM) Smartphone and Pocket PC Customers TORONTO and SANTA CLARA, Calif., July 13 -- Bell Canada and Good Technology, Inc. today announced a comprehensive corporate e-mail and data access solution for mobile business professionals that support Palm(R) Treo(TM) smartphones and...

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