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QClickFox, Inc. Extends Integration with the Genesys Product Suite to Improve the Customer Experience Across the Web and Contact Center

ClickFox adds enhanced path analytics to capture the entire customer behavior experience from beginning to end ATLANTA, June 4 / / - In a follow-up to the Genesys/ClickFox recent technology partnership announcement, ClickFox, Inc today announced it has completed the advanced integration of the ClickFox Customer Behavior Intelligence (CBI) solution to the Genesys product suite. This advanced...

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Dow Jones Adds Multimedia Content to its Factiva Products

Partnership with PodZinger Combines Advanced Technologies and World-Class Content for Revolutionary Video and Audio Search NEW YORK, June 4 / / - Dow Jones & Company (NYSE:DJ) today announced a partnership with PodZinger, the only multimedia platform that allows users to find audio and video content using keyword searches, to integrate multimedia content into Factiva.com and Factiva iWorks, the...

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Cable & Wireless Offers New Telepresence Managed Video Services

Cable & Wireless Offers New Telepresence Managed Video Services Partnering With BCS Global to Provide Seamless, Global Connectivity Between Telepresence Suites, High Definition and Traditional Video Conference Rooms, Desktop Video and Wireless LONDON, June 4 / / - Cable & Wireless Europe, Asia and US today announced the availability of Virtual Telepresence - a fully managed video conferencing and...

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George Washington University Medical Faculty Associates Deploys BIO-key® Biometric Identification Solution

Allscripts' Solution Utilizing BIO-key Biometric Software to Enhance Patient Confidentiality and Physician Convenience WALL, N.J., June 4 / / - BIO-key International, Inc. (BULLETIN BOARD: BKYI) , a leader in finger-based biometric identification and wireless public safety solutions, today announced the successful deployment of its biometric identification solution protecting patient medical...

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Help Desk Software helps decrease problem resolution time.

Fully integrating company's support automation technology within Remedy call tracking interface, Accelerator helps reduce desk-side visits, call handle time of repeat problems, and escalation of calls to level 2 help desk analysts. Features include ability to capture diagnostics and populate ticketing systems directly and analyst tools for problem resolution including single-click-fixes that...

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Software helps manage transition to model-based design.

Newforma Project Center Fourth Edition addresses project information management needs of architects and engineers as they adopt building information modeling. It offers abilities to find, capture, organize, share, and integrate BIM views. Features include functionality to create and record Markup Sessions and link model views to project issues and their associated email decision trails, and...

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Software offers HPC to financial services organizations.

Allowing analysts to work with desktop financial modeling tools, Star-P(TM) v2.5 for Financial Services enables forecasting, risk analysis, and trading by creating complex financial algorithms and working with large data sets. Users can code algorithms and models on their desktops using MATLAB-®, Python, and R, and run them on parallel HPCs. It features Python client interface, integration with...

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Software offers block-level CDP for business continuity.

Allowing companies using Linux to start with basic configuration and scale upward to complex installations, Linux VX Client for DR-Scout integrates with existing storage and supports heterogeneous environments. Features include support for RedHat Enterprise Linux 4, 5, SuSe Enterprise Linux, 9, 10, application integration with database servers including MySQL and Oracle, Application-Consistent...

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Software helps create and save PDF forms and documents.

Adobe compatible pdf-Office v6.0 enables interactive forms to be created, filled out electronically by user at PC, and then printed. Software also helps electronically fill out any preprinted paper forms and save filled out PDF forms. Intuitive form editor allows simple graphic representation of form fields and text, and document security is enabled by 128-bit encryption to ensure data protection...

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Software documents and tracks workplace accidents.

Software documents and tracks workplace accidents.

Designed to assist company's accident investigation process, Keller-Soft-® Workplace Accident Investigator lets users investigate and manage workplace accidents that result in injuries, property damage, and near misses. It also helps identify problem areas in workplace based on recorded history, then determine and track corrective actions. Program also accepts import of investigation evidence...

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