Help Desk Services

Help Desk Services

ABB Selects Service Management Software From Vertical Solutions, Inc.

Deploys VServiceManagement case management and field service solution; improves resolution time by 40% Cincinnati, OH — Vertical Solutions, Inc. (VSI) announces that ABB, Ltd. (NYSE: ABB) the global manufacturer of industrial controls, robotics, and automation products, has chosen VServiceManagement™ for its 3,500 service and project engineers and supporting management around the world to...

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Help Desk Services

ABB Selects Service Management Software From Vertical Solutions, Inc.

Deploys VServiceManagement case management and field service solution; improves resolution time by 40% Cincinnati, OH — Vertical Solutions, Inc. (VSI) announces that ABB, Ltd. (NYSE: ABB) the global manufacturer of industrial controls, robotics, and automation products, has chosen VServiceManagement™ for its 3,500 service and project engineers and supporting management around the world to...

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Miscellaneous Software

Turkish Airlines Boards Payment as a Service from Verifone

Upgraded payment infrastructure relies on single-source solution for devices, software, support and hosting to meet needs of 6,000 airline and agency offices Las Vegas (Money 20/20 Booth #717) and Paris (CARTES Stand 4 L 004) – Verifone (NYSE: PAY) announced today that its complete Payment as a Service solution has been selected by Turkish Airlines to meet the needs of its 6,000 ticketing...

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Miscellaneous Software

Turkish Airlines Boards Payment as a Service from Verifone

Upgraded payment infrastructure relies on single-source solution for devices, software, support and hosting to meet needs of 6,000 airline and agency offices Las Vegas (Money 20/20 Booth #717) and Paris (CARTES Stand 4 L 004) – Verifone (NYSE: PAY) announced today that its complete Payment as a Service solution has been selected by Turkish Airlines to meet the needs of its 6,000 ticketing...

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After-Sales Support and Customer Services
Rotary Positioning Stages / Tables

After-Sales Support and Customer Services

The responsibilities we have to our valued customers not only include sharing our knowledge of the products during the initial sale, but also to provide technical support and assistance whenever needed. Our factory trained customer support team is always available to assist you with any questions that may arise during any routine maintenance or more involved service work that you may be engaged...

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After-Sales Support and Customer Services
Rotary Positioning Stages / Tables

After-Sales Support and Customer Services

The responsibilities we have to our valued customers not only include sharing our knowledge of the products during the initial sale, but also to provide technical support and assistance whenever needed. Our factory trained customer support team is always available to assist you with any questions that may arise during any routine maintenance or more involved service work that you may be engaged...

Read More »
Help Desk Services

Web-Based Service minimizes machine and job crew downtime.

Part of Trimble-® Connected Site®, Trimble Remote Assistant provides real-time technical support to field crew personnel or earthworks machine operators. Operators using Trimble CB450/CB460 Control Box with GCS900 Grade Control System can resolve issues such as design file versioning and machine configuration without leaving cab. Support personnel can take control of machine's in-cab...

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Help Desk Services

Web-Based Service minimizes machine and job crew downtime.

Part of TrimbleÂ-® Connected Site®, Trimble Remote Assistant provides real-time technical support to field crew personnel or earthworks machine operators. Operators using Trimble CB450/CB460 Control Box with GCS900 Grade Control System can resolve issues such as design file versioning and machine configuration without leaving cab. Support personnel can take control of machine's...

Read More »
Miscellaneous Software

Software-as-a-Service offers end-to-end technology support.

With Technology Services Solution, users can build, manage, and grow technology services businesses or augment existing technical support programs. TSS integrates preventive, self-initiated and technician-assisted service automation technologies to empower end users and service desk agents to better support customers at first point of contact. Virtual Support Agent monitors computers, proactively...

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Miscellaneous Software

Software-as-a-Service offers end-to-end technology support.

With Technology Services Solution, users can build, manage, and grow technology services businesses or augment existing technical support programs. TSS integrates preventive, self-initiated and technician-assisted service automation technologies to empower end users and service desk agents to better support customers at first point of contact. Virtual Support Agent monitors computers, proactively...

Read More »

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