Consulting Services

Avalon Consulting Launches Business Process Management Practice

Practice Promotes Business Efficiency Across Knowledge Management Disciplines DALLAS, July 31 /-- Avalon Consulting, LLC, a leader in the design, implementation and management of Enterprise Content Solutions, has broadened its operations with the introduction of its Business Process Management (BPM) practice. The confluence of content-based knowledge management solutions with the management and...

Read More »

TIBCO Spotfire Powers Next Level's New Channelytics-® Solution for Information Technology Marketing and Sales Professionals

Channelytics(R) combines Next Level managed services and expertise with Spotfire enterprise analytics to quickly discover revenue enhancing insights in sales and marketing information SOMERVILLE, Mass., July 25 /- Spotfire, a division of TIBCO Software Inc. (NASDAQ:TIBX), today announced that its enterprise analytics platform is powering Next Level's newly launched Channelytics(R) solution....

Read More »

Service facilitates process improvement.

Combining Lean Six Sigma tool sets with business intelligence tools, Customer Experience-Based Process Improvement Program aligns people, process, and technology to support customer-centric business strategy. Strategic perspective aligns goals of clients' customer service operation with those of organization, while Design perspective refines customer service functions. Tactical perspective...

Read More »

Managed Service offers remote access for Macintosh networks.

With 4 components including hardware, pre configured software, helpdesk support, and consultancy, Iscentia Managed Service enables users to have secure server platform to automate and enable business processes based on Apple technology. Service can be expanded by adding service components, ensuring client to meet requirements of its customers. Users are also provided with IT strategy reviews,...

Read More »

Service offers market reality assessment of outsourcing.

Market Reality Assessment(TM) (MRA) v2.0 is designed to help companies identify and develop action plans around improving their outsourcing relationship. It can measure quality of relationship and contract, measure negotiation or re-negotiation progress, identify critical contract and relationship gaps, and define improvement gaps and opportunities. MRA is also used to reduce negotiation cycle...

Read More »

Services facilitate IT Infrastructure Library compliance.

Based on proven methodology and HP technology, subscription-based Service Management solutions deliver best practice service management to organizations of any size. Organizations can start with most basic function and evolve service at their own speed toward complete ITIL compliance. Services include Service Desk, Event Monitoring, Asset Management, and Key Performance Indicator reporting via...

Read More »

Intrusion Prevention Service protects corporate networks.

Protecting both wireless/wired networks from theft and other security threats, Wireless Intrusion Prevention Service (IPS) helps users design, deploy, manage, and monitor wireless intrusion prevention systems. It ensures devices are architected, configured, staged, and tested before deployment, and provides security intelligence on every aspect of WLAN. Security and device health is monitored...

Read More »

Technical Communications Consultants Choose Flare from MadCap Software as Their Preferred Authoring Solution

SAN DIEGO, April 17 -- MadCap Software, the leader in multi- channel content authoring and a Microsoft (NASDAQ:MSFT) Visual Studio 2005 showcase company, today announced that Flare is becoming the authoring solution of choice among a growing number of technical communications consultants. Flare is the first native XML content authoring application for single-source, multi-channel publishing....

Read More »

RWD uPerform(TM) Empowers Rapid Development and Deployment of eLearning Courses for End Users

Enhanced Features Deliver More Efficient, Cost-Effective Enterprise-wide Learning BALTIMORE, April 16 /-- RWD Technologies, Inc. (RWD), a company that develops and implements organizational performance solutions, announced today the availability of enhanced RWD uPerform(TM) features that will empower users to create and deliver eLearning courses quickly and easily. RWD uPerform now gives...

Read More »

Consulting Service suits health care organizations.

Providing safety culture assessment, Safety Culture Solution consists of quality improvement questions that explore issues at root of safety culture such as teamwork, transparency, workloads, and how mistakes are handled. Using data gathered directly from team members, it interprets results, benchmarks performance against other participating organizations, and offers practices, solutions, and...

Read More »

All Topics