Salesforce.com Unveils Service Cloud 3, the Next Generation of Social Contact Centers
Any Community - Organizations will be able to engage with customers on Twitter, Facebook and a broad range of social communities via Radian6 Any Volume - Service Cloud 3 high-volume contact center equips companies to manage the explosion of service issues on social media Any Channel - Prioritize interactions across any channel using built-in social analytics for real-time support strategies on...
Read More »AuraPortal BPMS Automates the New Product Development Processes for ELPOZO ALIMENTACIÃ N
With more than 3,500 workers and a network of 425 agents in 30,000 sales locations, ELPOZO ALIMENTACIÃâN sells in 65 countries and in 4 continents with their brand ELPOZO Woburn (Boston), MA. - AuraPortal (www.auraportal.com), a global provider of Business Process Management (BPM) announced today that the company ELPOZO has completed its implementation of a new process for the Launching...
Read More »Siemens Enterprise Communications Expands UCC Deployment Options with OpenScape Cloud Solutions
Innovative, Enterprise Grade Offering Enables Partners to Deliver Advanced UCC Easily and Affordably ORLANDO, Fla. -- Advancing its vision of ubiquitous access via cloud, federated social collaboration and anywhere seamless mobility, Siemens Enterprise Communications today introduced OpenScape Cloud Solutions, a range of innovative cloud-based communication offerings to deliver simple, reliable...
Read More »Presentation Software automates creation of 70 types of visuals.
With SmartDraw Visual Presentation, users can manage and create visually rich presentations without having to open PowerPoint. Program not only makes it possible to replace text bullets with visuals of all kinds, but also helps companies keep audience engaged with visuals that are animated automatically. Software automates creation of 70 different types of business visuals including flowcharts,...
Read More »
Laser Cutting vs. Plasma Cutting
This eBook discusses the differences between laser cutting and plasma cutting, two common thermal cutting methods.
Read More »Macheen Inc. Launches Global Service Platform for Internet-Included Connected Devices
New Company Aims to Drive 100% Attach Rates for Consumer Electronics, Computing and Gaming Devices AUSTIN, Texas-- Macheen Inc. formally launched today and announced the general availability of its global service platform for Internet-included connected devices. Backed by DFJ Mercury, a partner in the DFJ Global Network of venture funds with a total of $7 billion capital under management, Macheen...
Read More »SmartDraw Software Announces Support of Visual Grammar to Enable Enterprise-Wide Adoption of Visual Communication
Visual Processor Solutions Include Automated, Standardized Rules to Maximize Effectiveness of Visual Communication SAN DIEGO -- Today, SmartDraw Software announced support for visual grammar in all of its enterprise solutions. Until now, there has been a lack of standard rules for communicating with visuals in business, which has reduced their effectiveness for widespread communication and,...
Read More »
Electronic Logbook provides ready access to critical data.
Used to electronically track, organize, and store process status and event data, InfoLink LogBook captures operational intelligence via interface that lets operators record comments and observations throughout shift. Each entry is documented by date and time, and consistent entries may be organized by user-defined categories. Also, incoming operators can access key historical process data to...
Read More »Business Continuity Software provides crisis communications.
With NÃ-'tiFind for Hospitals, hospital management and administrators can locate, inform, and coordinate responses with doctors, nurses, support staff, and public safety officials in addressing disasters and other facility and security incidents. Powered by Varolii Corporation, solution provides pre-configured emergency notifications based on business continuity planning and healthcare...
Read More »Network Diagnostic Software suits surveillance applications.
Providing broad industrial Ethernet network coverage, IntraVUE 2.1 includes recording and capture techniques that allow it to act as Network Data Recorder, eliminating requirement for individuals to be present during disruption. Data captured can be sent to individual by email, remote data archive by FTP, and internal or outsourced support organizations. In addition to HMIs, DVRs, and NVRs,...
Read More »Sheetz Implementation of RedPrairie Execution Management across 365 Stores Enables Customer Service Improvement
Solution provides store, field and corporate management with ability to streamline and prioritize tasks and responsibilities MILWAUKEE, Wis. - RedPrairie Corporation, a productivity solutions provider, announced today that Sheetz, a convenience store chain based in Altoona, Pa., has experienced significant benefits from implementing RedPrairie's Execution Management solution at its more than 365...
Read More »
ISO-Certified J&D Tube Benders Delivers Rapid Tubeline Fabrication Services
J&D Tube Benders' laser cutting and machining services provide accurate and complex features on tubes of all shapes and sizes. Check out the video to learn more!
Read More »
