Call Center Services offer voice solutions hosting.
Providing broad range of call center applications, Envox OnDemand(TM) hosted solution offers variable branding for each call, multi-language support, and varying automation levels. It integrates contact center, including call routing and voice self-service, with live agent services, which offers options ranging from short-term overflow capabilities to complete outsourced contact centers....
Read More »Jazeera Airways Implements New Customer Services with Nortel Solution
KUWAIT CITY, Kuwait, April 19 -- Airline Benefits From Advanced Booking Processes Jazeera Airways, a privately owned airline in the Middle East, has implemented new sophisticated multimedia contact centre and interactive voice response (IVR) services based on Nortel(x) (NYSE: NT, TSX: NT) solutions. The services improve flight booking processes to customers by enabling them to contact Jazeera...
Read More »TotalMove Simplifies Real Estate with Complex Event Processing Technology
National consumer real estate and relocation company selects AptSoft Director for CEP 4.0 to automate and scale lead management processes, coordination with partners BURLINGTON, Mass., March 14 -- AptSoft Corporation, an innovator in complex event processing (CEP) technology, today announced that TotalMove, a national consumer real estate and moving services company has chosen AptSoft...
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A Guide to Quality Control of the SMT Process
The printed circuit board (PCB) manufacturing process begins with cutting-edge equipment capable of accurately picking and placing up to 40,000 components per hour. This innovative equipment keeps error rates extremely low, and those defects that do occur are quickly caught by sensitive laser and optical inspection equipment.
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Delivery Equipment That Really Delivers
Are you in need of safer, more efficient transportation equipment? Do you feel like your delivery equipment could really use an upgrade? Check out this video, and learn about Halo Ramp Company's patented safety platforms, and how they help you bypass your trickiest delivery challenges.
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