Industry Market Trends

Editor's Note: Expect the Unexpected

May 21, 2014

I recently learned a lesson that one can never be too comfortable as the unexpected is always bound to happen. This lesson can be applied to being vigilant in keeping your business one step, or even two, ahead of the next natural or man-made disaster.

A few days ago, as I rode the train to work, a young woman collapsed right in front of me. Several riders and I quickly moved to her aid, as she sat on the train floor disoriented and unresponsive. Fortunately, she regained awareness after a minute, got up, and refused medical help that had arrived, and everyone continued on their way.

In all my years of riding the subway, I have been on plenty of trains with sudden emergencies, but this was the first time ever that I was not a distant spectator. Portions of my long-dormant response training kicked in, but in truth, I myself would have needed assistance in helping her. It proves you just never know when something might strike.

In his disaster-planning article, writer Mike Keating shows how businesses can be prepared for the improbable (never say impossible). Mike, actually, has written nine other articles covering just about every aspect of ensuring that lives are safe and the business can continue even when things are thrown out of whack. He has put together an informative series, and if it keeps you up thinking one night, it would have done its job. You can never be too sure in planning for any abnormal contingency and having a fallback position to land on.

William Ng, Editor-in-Chief,