Wataniya Maldives Deploys CommProve Real-Time Network Roaming Solution
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DUBLIN - CommProve Roamer Insight Shows Revenue at Risk by Root Cause
With more and more subscribers on the move, Wataniya Telecom Maldives looked to CommProve, a leading provider of network monitoring and business solutions for mobile networks, to ensure a seamless roaming experience. CommProve's Roamer Insight [http://www.commprove.com/portfolio-view/roamer-insight ] software is now deployed across Wataniya's network to enable quality of service monitoring and proactive network troubleshooting.
Using CommProve's Roamer Insight, Wataniya is able to trouble shoot specific areas across both the radio access and the core layer of their network, focusing on the issues with the greatest revenue improvement potential.
"Wataniya Maldives is committed to enabling a consistent and great quality of customer experience to our 200,000+ subscribers as well as those that are visiting the Maldives," said Mounir Hasrouni, CTO of Wataniya Telecom Maldives. "The CommProve Insight software is enabling us to understand the impact of quality issues such as network congestion, and we're also able to reduce churn and increase network revenues. We're excited about the opportunities Roamer Insight brings to our network."
CommProve Roamer Insight presents key performance indicator reports generated from the underlying radio access network interface protocols for subscribers who roam in or out of the monitored network. This allows operators to analyse where coverage, capacity, drops and call set ups, for example, directly impact roamers. The CommProve solution is capable of monitoring all SS7 protocols on a 24x7x365 basis.
"From the existing deployments and tests that we have done we've found that operators have over 25% roaming revenue at risk and so, using Roamer Insight, operators are able to greatly improve network revenues," said Lars Pedersen, CommProve CEO "We look forward to working with Wataniya to further improve the customer experience."
From a core network perspective, CommProve Roamer Insight can quickly analyse where problems are located e.g. within Wataniya's own network, or with partner networks/interconnect routes.
About CommProve Roamer Insight
Roamer Insight's built in trending analysis provides full visibility of progress over
time and provides visibility into, for example, group, region, country, cluster or the
network environment. Roamer Insight also provides a complete picture of all performance
indicators relating to inbound and outbound roamers, maximizing the operator's bottom line results.
Roamer Insight allows mobile network operators to prioritize solutions according to
revenue impact with clear revenue impact visibility based on real-time and statistical
analysis of roamer performance and QoS.
About CommProve
CommProve enables mobile network operators (MNOs) to gain real-time visibility into
their operations to control financial performance, quality of experience and network
performance using a single integrated platform. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.
Headquartered in Ireland, and privately held since it was founded in 1996, CommProve
customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.
About Wataniya Telecom Maldives
Wataniya is a leading telecommunications, providing a wide range of leading-edge
wireless voice and data services, delivered with high quality, designed to cater to the
demands of today's discerning customer. Wataniya is a brand of Wataniya Telecom Maldives Pvt Ltd, which is a subsidiary of Qatar Telecom.
Wataniya launched its 3G+ network in January 2008, becoming the first operator to
introduce the world-class mobile technology in the country. In 2009, Wataniya's mobile
broadband service was officially launched to offer "internet anywhere" and with the
introduction of the single RAN equipment, Wataniya is now 4G ready.
About Qtel
Qatar Telecom (Q-tel) is the exclusive telecommunications provider in Qatar. Its
principal activities include local and international fixed telephone, mobile, Internet,
data and cable television services.
Q-tel is committed to growing its presence in the Middle East and internationally and
with Wataniya Telecom and its operations in the MENA region, Q-tel is now active in 15
countries including Qatar, Oman, Singapore and Indonesia.
For more information about Q-tel, visit www.qtel.com.qa.
Analyst/media contact:
Stephanie Forrest
Tel: +44(0)7917695755
Email: stephanie.forrest@commprove.com
Twitter: @commprove
Source: CommProve
