Partnership Brings Industry-Leading Wireless Technology to Sophisticated Retail Sector
Santa Clara, Calif. – Vertical Communications®, a leading provider of business communications software and solutions, announced it has formed a partnership with Spectralink Corporation, a global leader in wireless solutions for the workplace, to deliver VoIP wireless handsets to retail customers. As part of the arrangement, Vertical will integrate Spectralink's LAN- and DECT-based handsets with its powerful Wave IP unified communications (UC) platform, to create a comprehensive end-to-end communications system that can address the mobility and operational requirements of retailers.
"With more than 20,000 deployments across the United States, including some of the nation's most recognizable chains, the retail space is certainly one of Vertical's most significant markets," noted Dick Anderson, executive vice president of retail sales at Vertical. "Our partnership with Spectralink allows us to provide versatile wireless handsets that are seamlessly integrated into a single, unified communications solution. This approach will serve the needs of the growing number of retailers that rely on a mobile workforce to operate stores and deliver the highest level of customer service."
"Both Spectralink and Vertical are recognized in the retail market, and have helped a wide range of customers boost productivity, lower costs, and enhance service through intelligent and dynamic communications solutions," said Sten Dyrmose, president and chief executive officer at Spectralink. "It makes perfect sense to join forces with Vertical and deliver a comprehensive communications system to our growing base of retail customers."
Vertical's Wave IP unified communications platform provides businesses with advanced communications capabilities including call reporting and analytics, instant messaging, mobility tools, call forwarding, presence management and more.
About Vertical Communications®
Vertical Communications, Inc. is a unified communications (UC) and IP telephony solutions provider for business-to-business communications. Vertical's Wave IP business communications software and systems provide the enterprise-class functionality necessary to deliver seamless connectivity, collaboration and mobility through smart, powerful telephony and voice applications that are simple to deploy and use, while substantially reducing operating costs. With more than 200,000 customers across all industries, Vertical solutions are distributed and supported through a network of authorized dealers throughout North America, Europe, Latin America and Asia. For more information, visit www.vertical.com.
Spectralink, a global leader in wireless solutions, solves the everyday problems of mobile workers through technology, innovation and integration that enable them to do their jobs better. By constantly listening to how customers move through their workdays, Spectralink is able to develop reliable, enterprise-grade voice and data solutions and deliver them through a powerful, durable device. For more information, please visit www.spectralink.com or call 303-441-7500.
Steven De Korne
Vice President, Marketing