Tranter Uses QR Code to Simplify Heat Exchanger Service & Maintenance

Wichita Falls, TX - When it comes to service and maintenance of our Heat Exchangers, Tranter has raised the industry standard! Through continuous innovation and incorporating expanding technology, Tranter has implemented a new service tag that will be affixed to every heat exchanger. The tag contains a unique QR Code feature that
enables customers to link directly to Tranter's website and view the electronic Installation and Operation Manual (IOM). This will allow all customers to simply scan the code and view their appropriate IOM without having to dig through paper files.

This QR Code says Tim McDonald, Director of Sales & Marketing, "will help customers get the information that they need faster. With a scan of the QR Code, customers can open a digital version of the IOM and see much needed information for servicing their heat exchanger. Such as instructions for replacing gaskets, cleaning the plates and contact information for the nearest Tranter service center. The QR Code provides a simple way for customers to utilize mobile devices to directly deliver the IOM in their hands with one click."

About Tranter

Tranter is a global engineering and manufacturing group specializing in thermal management in the process industries, district heating and within the building envelope. Tranter is strongly committed to expansion and leadership in all aspects of the plate heat exchanger business. Tranter strives to attain market leadership by applying a three-part philosophy: investing in R&D to maintain a competitive edge, providing customized products with a solution-driven approach and supporting its customers' life-cycle investments through quality parts & service. Backed by more than 80 years of exclusive focus on heat transfer, Tranter has earned its reputation as "The Heat Transfer People."


Stephanie Jones

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