Thomson Healthcare's Clinical Xpert Navigator Tops KLAS Annual Performance Ranking in Mobile Data Systems for Sixth Consecutive Year
STAMFORD, Conn., Feb. 12 - Thomson Healthcare, the leading provider of integrated decision support solutions that assist healthcare organizations in their efforts to improve clinical and business performance, announced that its Clinical Xpert Navigator solution has been recognized as the Category Leader for Mobile Data Systems in the "Top 20: 2007 Year-End Best in KLAS" report released in December 2007.
For the sixth year in a row, Thomson Healthcare's Clinical Xpert Navigator (MercuryMD MData Mobile) has been ranked number one in the Mobile Data System category. The continued dominance of the category reflects Thomson Healthcare's continued commitment to quality and customer satisfaction, and is the result of customers' satisfaction and confidence in the solution.
Clinical Xpert Navigator scored 93 percent on key business indicators such as "core to IS plan," "would buy again," and "keeps promises." More than three-quarters of customers surveyed ranked Thomson Healthcare as "client's best vendor." In addition, the solution scored 8.19 out of a possible 9 on performance indicators around expectations, including "value of the investment to customers" and "overall quality."
"Our dominance in this category is a reflection of our commitment to customer service and quality," said Terry Cameron, executive vice president for provider decision support. "We have added support for the BlackBerry platform and redesigned our desktop interface, and we continue to expand the capabilities of our Clinical Xpert Navigator solution. Among the factors that differentiate Thomson Healthcare is our willingness to listen to our customers and deliver solutions that go well beyond their immediate needs. The confidence our customers have in our solutions has made us a category winner year after year."
In compiling the report, KLAS monitors vendor performance through the participation of thousands of healthcare organizations. This process includes confidential customer interviews with CIOs, healthcare executives, managers, and clinicians. "Sustained performance in the KLAS rankings is a sure indicator of product quality and dedication to customer service," said Jason Hess, KLAS Director of Research for Clinical Ancillary. "Thomson Healthcare customers continue to show the highest level of confidence in the Clinical Xpert Navigator solution."
About Thomson Healthcare
Thomson Healthcare is the leading provider of decision support solutions that help organizations across the healthcare industry improve clinical and business performance. Thomson Healthcare products and services help clinicians, hospitals, employers, health plans, government agencies, and pharmaceutical companies understand healthcare markets, access medical and drug information, manage costs, and improve the quality of healthcare.
Thomson Healthcare is a part of The Thomson Corporation, a provider of value-added information, software tools and applications to professionals in the fields of healthcare, law, tax, accounting, scientific research, and financial services. The Corporation's common shares are listed on the New York and Toronto stock exchanges (NYSE: TOC; TSX: TOC). For more information, visit www.thomsonhealthcare.com.
About KLAS
KLAS was established in 1996 to provide the healthcare information technology (HIT) industry with unbiased factual information on HIT vendor performance. With an average of 25 years in HIT/healthcare experience, KLAS executives collect information about HIT vendors and personally interview healthcare executives on their HIT vendor experience. KLAS has partnered with thousands of healthcare professionals (executives like CFOs and CIOs along with Directors, Managers and Clinicians) creating a dynamic database of performance information on the Healthcare Information Technology software vendors. The KLAS database benefits all players in the healthcare market by reporting vendor performance data from 4500+ healthcare facilities, 300 HIT vendors and 500 different products. KLAS subscribers see the latest, most current performance information because the database is continually updated with reports from healthcare professionals across the U.S., Canada and selected countries around the world. For further information contact KLAS at 801-226-5120 or at www.healthcomputing.com .
Source: Thomson Healthcare
CONTACT: D. Nikki Wheeler of Thomson Healthcare, +1-303-486-9031, Nikki.wheeler@thomson.com
Web site: www.thomsonhealthcare.com/ www.healthcomputing.com/
