Software tracks assets from acquisition to retirement.

Press Release Summary:

IT Infrastructure Management solution manages every detail related to IT assets and communications networks throughout their lifecycle. Software tracks active assets, redeploys idle assets, recovers missing assets, minimizes property taxes, manages leases and contracts, and maximizes computer and network up-time. Product suite includes IT Asset Management, Asset Purchasing, Asset Discovery, Contract Management, and Lifecycle Financials pre-integrated/stand-alone modules.

Original Press Release:

NetCracker Expands OSS & IT Infrastructure Management Capabilities

NetCracker uses proven technology to enhance IT efficiency through improved asset utilization

Waltham, MA - November 12, 2002 - NetCracker Technology, a leading provider of OSS and IT infrastructure management solutions, announced today the release of its enhanced IT Infrastructure Management Solution, a comprehensive product suite that manages every detail related to a company's IT assets and communications networks throughout their lifecycle from acquisition to retirement.

"IT infrastructure management is a natural and logical extension of our product line," said Andrew Feinberg, President of NetCracker Technology. "By leveraging the NetCracker platform and our expertise in the enterprise and OSS environments, NetCracker's IT Infrastructure Management solutions provide significant cost savings to any IT intensive enterprise or service provider by achieving internal efficiencies and improving asset utilization."

Already deployed at several customer sites, NetCracker IT Infrastructure Management addresses several key challenges to efficient IT and communications asset utilization, including tracking active assets, redeploying idle assets, recovering missing assets, minimizing property taxes, managing leases and contracts proactively, and maximizing computer and network up-time. NetCracker combines the following pre-integrated yet stand alone modules to create a comprehensive and flexible Management

System: IT Asset Management, Asset Purchasing, Asset Discovery, Contract Management and Lifecycle Financials. In addition, these modules can be combined with NetCracker's powerful OSS solutions to provide end to end management of all aspects of a company's assets from delivering services to calculating the true cost of an asset.

IT Asset Management is the core of the NetCracker IT Infrastructure Management Solution. From network devices and circuits and cabling, to laptops, printers and mobile devices, as well as software licenses, IT Asset Management uses a centralized data repository to track the what, where and who related to each asset. All activities and information ranging from repair history, service contracts, and vendor and warranty information can be documented, tracked and readily accessible. This information allows companies to easily complete asset audits, track software licenses, expedite company wide upgrades, re-deploy unused assets, track IMACs (Install, Move, Add Change), transition new assets acquired, maintain records for disaster recovery and much more.

NetCracker's Asset Purchasing module utilizes NetCracker's trademark workflow engine to automate the internal procurement process for all IT assets resulting in a shorter, more efficient procurement process, more informed decision making, improved employee productivity, and lower overall purchase costs. Asset Purchasing allows enterprises to create and enforce a standard purchasing policy, thus reducing expensive "one-off" purchases. NetCracker Asset Purchasing enables organizations to create a product catalog and automate purchase approval routing, purchase order generation, and invoice reconciliation. Asset Purchasing can also be integrated to third party applications to check budgets, cost centers and fixed asset systems.

NetCracker's Lifecycle Financials allow companies to understand the true total cost of ownership for their IT and network assets. Lifecycle financial supplies the organization with information on hidden costs such as consumables, upgrades, additional hardware, service requests and training on an asset by asset basis. As a result, the organization can more accurately charge cost centers, forecast and budget more effectively, and generate an accurate inventory and depreciation report for tax purposes.

Asset Discovery and Contract Management are two other key components of the IT Infrastructure Management Solution. Asset Discovery automatically validates and monitors an enterprise's network and desktop inventory. Contract Management allows companies to proactively manage their periodic contracts to avoid penalties and identify potential cost savings.

"Implementing a comprehensive asset management program will allow many companies to save on IT expenditures and increase the likelihood that they will achieve a positive ROI by better managing their current and future IT assets," said Fred Broussard, Senior Research Analyst at IDC, "IT organizations that use pre-integrated offerings such as NetCracker's can benefit when rolling out IT Infrastructure Management in their organizations."

About NetCracker Technology

NetCracker Technology is a leading provider of inventory-based OSS and IT Infrastructure Management solutions for telecommunications service providers and IT intensive enterprises. Built on an architecturally open, 100% web-based J2EE platform, NetCracker's pre-integrated modular solutions manage IT assets and telecom service delivery from start to finish. NetCracker provides customers with an intuitive GUI and the flexibility to implement out of the box or custom tailored solutions. Some of NetCracker's end-to-end OSS modules include Network Inventory Management, Order Management and Resource Provisioning. Asset Management, Asset Purchasing and Lifecycle Financials are just three of the modules included in NetCracker's IT Infrastructure Management Solutions. Founded in 1993, NetCracker Technology is headquartered in Waltham, MA. and can be reached at 781-736-0860 or

NetCracker is a registered trademark of NetCracker Technology Corporation. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies of which they are associated.

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