Software recovers data during operating system failure.
Press Release Summary:
Rescue and Recovery with Rapid Restore(TM) provides recovery environment with tools that aid in self-recovery and enable fast help desk resolution. When primary operating system is failing, tools help users rescue and restore files, folders, or backups; communicate using Internet if connected through wired Ethernet connection; and view information that may be helpful to user or service technician.
Original Press Release:
IBM Rescue and Recovery with Rapid Restore Enables Self-Help and Recovery
Overview
IBM Rescue and Recovery with Rapid Restore(TM) can help extend the cost savings of key ThinkVantage(TM) Technologies to your full enterprise. It provides a recovery environment with tools that can help reduce support costs. These tools aid in self-recovery and enable fast help desk resolution.
To accommodate customers deploying in a heterogeneous environment, IBM also offers Rescue and Recovery with Rapid Restore for non-IBM systems for an additional charge.
Key prerequisites
Refer to the Hardware requirements and Software requirements sections for supported configurations.
Planned availability date
April 13, 2004
At a glance
The new IBM Rescue and Recovery with Rapid Restore, an enhanced support environment, enables self-help and self-recovery.
Benefits include:
· Improved features and performance of Rapid Restore Ultra
· Broader recovery tools available even when your primary operating system is failing. These include:
- Rescue and restore your files, folders, or backups using Rapid Restore
- Communicate using the Internet, if you are connected through a wired Ethernet connection1
- View information that may be helpful to you or a service technician
1 Internet access required, not included.
For technical support:
· Fee support is available through the IBM Support Center 800-IBM-SERV (426-7378)
or
· Request technical information via the Personal Computing Division Web site at http://www.ibm.com/pc/support
· Additional technical information is available at http://www.pc.ibm.com/thinkvantage
