Software provides broadband access diagnostic tool.
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Press Release Summary:
Designed as multi-vendor solution, 5530 Network Analyzer supports successful deployment of value-added triple play broadband access services. Real-time, automated troubleshooting tool continually monitors network performance, providing proactive quality management and diagnostics to continuously ensure quality of services delivered over broadband access lines. DSL diagnostic, optimization, and analysis software tool detects faults before customers see them.
Original Press Release:
Alcatel Innovative Broadband Access Diagnostic Tool Now Available to North American Service Providers
CHICAGO, June 5 -- Alcatel (NYSE: ALA; Paris: CGEP.PA) today announced the North American availability of its 5530 Network Analyzer (NA), an advanced DSL diagnostic, optimization and analysis software tool. The Alcatel 5530 NA provides proactive quality management and expert diagnostics to continuously ensure the quality of services delivered over broadband access lines. Alcatel specifically designed the 5530 NA as a multi-vendor solution to support the successful deployment of value-added triple play broadband access services.
"With strong customer demands in a quality sensitive environment, it is essential for us to be able to diagnose, analyze and resolve network problems quickly in order to improve service quality and reduce customer care costs," said Mats Sandvik, CEO Ventelo Sweden. "Our subscribers demand high service quality and expect quick problem resolution, and with the implementation of Alcatel's Network Analyzer we have been able to not only meet this demand, but exceed customer expectations."
In the race to ramp-up their market share, service providers have tried to differentiate mainly on access speeds and compelling new services such as IPTV. In doing so, they realize that service quality is a major consideration as increased bandwidth and service demand continue to push DSL lines to their limits -- impacting service quality and operational costs. The Alcatel 5530 Network Analyzer is unique in that it is a real-time automated troubleshooting tool that continually monitors network performance and is capable of detecting faults before customers see them. With the Network Analyzer, service providers are able to reduce operational costs while providing their customers with the highest level of service.
"As the world leader in broadband access products and solutions, Alcatel has a deep understanding of the operational challenges our customers face," commented Mike Dobbs, senior vice president of Alcatel's access network activities in North America. "This innovative software tool translates into concrete operational benefits for our customers, including reduced operations cost, shorter problem resolution time and improved customer satisfaction."
More than 20 service providers have already realized the benefits of the Alcatel 5530 Network Analyzer, including KPN (Netherlands), Iceland Telecom, Shaanxi Telecom (China) and Scarlet (Belgium and the Netherlands).
Alcatel will be providing a demonstration of the 5530 Network Analyzer during Globalcomm at the Alcatel booth, number 51018.
About Alcatel
Alcatel provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video applications to their customers or employees. Alcatel brings its leading position in fixed and mobile broadband networks, applications and services, to help its partners and customers build a user-centric broadband world. With sales of EURO 13.1 billion and 58,000 employees in 2005, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com/
