Software lets companies develop and manage training content.
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Press Release Summary:
RWD uPerform(TM) provides users with performance support tool for collaborative creation, storage, and management of application simulations and procedural documentation. Via collaboration features, central authoring capabilities, and scalable architecture, program empowers employees to share knowledge and information critical to job performance. Solution works with standard enterprise applications and Windows web-based applications.
Original Press Release:
RWD uPerform(TM) Raises the Bar for End User Performance Support
New Offering From RWD Technologies Enables Organizational Success by Emphasizing End User Experience
BALTIMORE, April 3 -- RWD Technologies, Inc. (RWD), a company that develops, implements, and supports products and services in the areas of training, consulting, and organizational performance announced today the release of RWD uPerform(TM), a comprehensive performance support tool for the collaborative creation, storage, and management of application simulations and procedural documentation. Through advanced collaboration features, central authoring capabilities and scalable architecture, RWD uPerform will empower employees to easily share the knowledge and information critical to their job performance to ensure overall business success.
Increasingly complex applications as well as a desire to streamline business processes are two of the market forces driving the need for RWD uPerform. According to Gartner, the high-performance workplace is increasingly adjusting to changing demands, including the implementation of new systems and procedures. "At the same time, the workforce becomes more dispersed and staff turnover remains a chronic problem. These conditions impose an enormous burden on training and learning." (Gartner, "2005 e- Learning Client Issues").
Companies are investing billions each year in enterprise-wide software implementations that require rapid and extensive training, including enterprise resource planning (ERP), customer relationship management (CRM), and sales force training programs. In the ERP space alone, companies will invest upwards of $39 billion per year by 2009 (IDC, "Worldwide ERP Applications 2005-2009 Forecast and 2004 Vendor Shares," August 2005). Yet despite such massive investments, many organizations are ill equipped to train their employees on (or retain employee insight into how they use) these solutions.
"RWD uPerform was developed in direct response to the needs of RWD's customers," said Mike Bray, president RWD's Enterprise Learning Solutions group. "They are telling us that in a knowledge-based economy, they need advanced tools to enhance worker performance, improve business process consistency and retain knowledge. RWD uPerform is our response to help their businesses succeed."
RWD uPerform works with standard enterprise applications and Microsoft(R) Windows web-based applications. It allows companies to quickly and easily develop and manage training content, efficiently distribute content to a dispersed workforce, and provide employees with contextual, on-the-job support. Moreover, RWD uPerform allows workers to collaborate with each other and content authors to improve training and business processes while sharing insight.
"We know more than 80 percent of work-related learning is learned on the job," added Bray. "We address this by helping companies build communities of practice amongst employees with similar job roles and responsibilities. When these communities are connected with collaboration tools they can have significant impact on business results and employee productivity and retention."
About RWD Technologies, Inc.
RWD Technologies is a professional services organization composed of three operational divisions: Enterprise Learning Solutions provides support services to organizations that utilize SAP, PeopleSoft, and Oracle systems and has developed software products to train end users of these systems; Applied Technology Solutions integrates enterprise-class software systems, develops custom applications for pharmaceutical and other regulated industries, and provides global blended eLearning solutions; and Performance Solutions engages in lean consulting and vehicle launch support services to the automotive industry and reliability improvement to the railroad industry, and human performance improvement services to the petroleum and chemical industries. Headquartered in Baltimore, Maryland with offices in the United States, Canada, Mexico, United Kingdom, France, Germany, Japan and Australia, RWD serves major multinational corporations throughout the world. For more information, visit http://www.rwd.com/.
RWD Technologies, Inc., RWD Technologies and RWD are registered trademarks, and RWD uPerform is a protected trademark, of RWD Technologies, Inc. in the United States and several other countries. All other names are or may be trademarks or registered trademarks of their respective owners.
CONTACT: Colleen Stroh of Brodeur Worldwide, +1-202-775-2648, cstroh@brodeur.com, for RWD Technologies, Inc.; or Frank Lonergan of RWD Technologies, Inc., +1-410-869-1000, Flonergan@rwd.com
