Software helps build online customer communities.
Press Release Summary:
With open and flexible architecture, Clearspace X offers customizable collaboration platform that helps firms create user-friendly interface and online public-facing communities for sharing information and ideas. It features ability to edit binary documents and upload media files into blogs and forums, threaded discussions, polls and announcements, RSS feeds, and clustering. Software includes content rating system, participation reward system, and wiki-style markup or WYSIWYG support.
Original Press Release:
Jive Software Launches New Edition of Clearspace for Building Online Customer Communities
PORTLAND, Ore., May 14 -- Jive Software announces the launch of Clearspace X, a special edition of Clearspace for companies interested in creating productive and engaging online communities for their customers and partners. In the past, companies have had to "glue together" separate applications for blogs, wikis, documents and forums, resulting in disconnected people and content, and low participation rates. Clearspace X unifies these collaboration tools into one system, bringing them together through a clean, user-friendly interface and integrated incentive system.
Using Clearspace X, companies can quickly and easily create compelling public-facing communities, enabling users to share information and ideas with each other via discussions, structured wiki documents, moderated blogs and even files (like Word, Excel, PowerPoint, and PDF). Users can keep abreast of recent activity in the community through email notifications, instant message alerts and RSS feeds.
"Right now if you want to keep track of a company or be part of its community, you have to go to lots of different places on their site: their blog, their knowledge base, their forums, their wiki," said Sam Lawrence, CMO of Jive Software. "Clearspace X organizes all of this by topic, which is a user-centric model that allows customers to quickly find the content and people they need."
With Clearspace X, Jive's customers can build a destination site, where users can stay in touch through email, instant messaging, and RSS feeds. Companies can set fine-grained controls on community participation like content permissions or discussion moderation. In addition, community members can see if other members are online and contact each other in real-time thanks to integration with Jive Software's Openfire RTC server.
Clearspace X, with its open, flexible architecture, is a powerful and easily customizable collaboration platform for small to large enterprises like Red Hat, which is using the software to drive its new Red Hat Exchange (RHX), a large online marketplace for open source projects.
"We chose Clearspace X as the collaboration 'engine' to power Red Hat Exchange not only because it brings powerful collaboration tools like discussions, blogs and wiki documents, but because Jive Software's developer-source and open architecture approach matches the way we design and approach software," said Donald Fischer, vice president of Online Services at Red Hat. "It was easy to mold Clearspace to seamlessly fit our specific functional and aesthetic needs, and our users will find tremendous value in the ability to interact with RHX's software solutions, rate their applications and contribute to future applications."
Additional Clearspace X features include:
o Customizable user interface and theme support
o Ability to upload rich media files into blogs, wikis and forums
o Content rating system
o Reward system that provides points to users who participate
o Ability to edit binary documents like Word and Excel with full
versioning, check in/out and approval workflow
o Threaded discussions, with workflow for questions and answers
o Support of either wiki-style markup or WYSIWYG (What You See Is What
You Get) editing for documents
o Tagging (associating keywords with content)
o Polls and announcements
o RSS feeds to aggregate content updates
o Participation reports
o Clustering to support high-traffic sites
o Developer-source, open architecture and easy deployment
o LDAP and Active Directory integration
Pricing and Availability
Clearspace X is available for direct purchase from Jive Software at www.jivesoftware.com. Companies can purchase licenses based on the size of their community or an unlimited site license. Annual fees range from $4,950 for 1,000 users to $19,950 for unlimited users. Hosting services are also available and can be priced upon request.
About Jive Software
Jive Software is an Inc. 500 company that develops award-winning collaboration software for improving business productivity through open collaboration among employees, partners and customers. Jive Software's products, which are open- or developer-source, open-architecture and customizable for any business need, power both online real-time and team collaboration for more than 1,600 customers around the world. For more information, visit www.jivesoftware.com or Jive's open-source community at www.igniterealtime.org.
Source: Jive Software
CONTACT: Sam Lawrence of Jive Software, +1-503-295-3700, sam@jivesoftware.com;
Web site: www.jivesoftware.com/
http://www.igniterealtime.org/
