Software enables voice access to e-business.
Press Release Summary:
WebSphere® Voice Server (WVS) for Multiplatforms v5.1 provides support for connectivity to multiple Interactive Voice Response vendors, including those who support Media Resource Control Protocol v1 draft 4. It includes WVS v4.2 for AIX® and delivers WebSphere Application Server infrastructure for common administrative console, install, deployment, and logging throughout enterprise. Software also supports Red Hat Enterprise Linux(TM) WS/ES/AS for Intel(TM) v3.0 and SUSE SLES v8.0.
Original Press Release:
IBM WebSphere Voice Server V5.1 Supports the Media Resource Control Protocol Standard to Enable Voice Access to e-Business
Overview
WebSphere® Voice Server (WVS) for Multiplatforms V5.1 also includes WVS V4.2 for AIX®, and delivers additional customer-focused enhancements:
· WebSphere Application Server infrastructure for common administrative console, install, deployment and logging throughout the enterprise, as well as for scalability and reliability
· Support for connectivity to multiple qualified Interactive Voice Response (IVR) vendors, including those who support the emerging Media Resource Control Protocol (MRCP) V1 draft 4
· For a list of compatible IVRs, visit
http://www.ibm.com/software/pervasive/voice_server/
· Support for Red Hat Enterprise Linux(TM) WS/ES/AS for Intel(TM) 3.0 and SUSE SLES 8.0
· Support for VoiceXML 2.0, Speech Recognition Grammar Specification (SRGS) 1.0, Speech Synthesis Markup Language (SSML) 1.0
Key prerequisites
· Be a Passport Advantage® customer
· A Single-Byte Character System (SBCS) operating system1
1 Double-Byte Character System (DBCS) support for AIX 5.1 is required for WebSphere Voice Server V4.2 for AIX for Cantonese, Korean, Japanese, and Simplified Chinese.
Planned availability dates
· November 5, 2004, electronic software delivery
· December 3, 2004, media and documentation
At a glance
WebSphere Voice Server V5.1 includes WebSphere Voice Server V4.2 for AIX, and provides the following new function:
· Support for the emerging Media Resource Control Protocol (MRCP) standard for connectivity to multiple qualified Interactive Voice Response (IVR) vendors who support the MRCP standard
· Support for WebSphere Application Server infrastructure for common administrative console throughout the enterprise, as well as for scalability and reliability
· Support for Red Hat Enterprise Linux WS/ES/AS for Intel 3.0 and SUSE SLES 8.0
