Integration supports visual alarm verification and reduced false alarms
WESTFORD, MA. – Tyco Security Products is announcing today an enhanced integration between its SG-System 5 receiver and Bold Technologies’ Manitou central station software. The enhanced integration means that Manitou now supports visual alarm verification provided through SG-System 5 to provide central stations with the tools they need to more accurately access alarm situations and to reduce false alarms.
The SG-System 5 IP-based receiver supports visual verification via its compatibility with the DSC PowerSeries Neo platform and wireless PowerG PIR Security motion detectors with camera. When an alarm is triggered, the SG-System 5 receiver can instantly send still images – one clip every two second for a 10 second post alarm clip – into Manitou for assessment and possible action by authorities. The benefit of the systems integration is that it can help to reduce the possibility of costly false alarms, while at the same time providing valuable information in a real alarm situation.
“Our partnership with the Manitou software from Bold Technologies provides central stations with the optimized solutions available to help central station operators manage and quickly respond to alarms,” said Dwayne Salsman, Sr. Product Manager, Tyco Security Products. “Our SG-System 5 receiver reduces the cost of ownership to central stations by cutting down on costly false alarms.”
Bold Technologies is an industry leader recognized for delivering innovative software solutions. Its flagship product, Manitou, centralizes alarm handling functions to provide “One Point of Control,” removing the requirement for central stations to maintain multiple systems and allowing immediate reductions in data entry time, operator error and training over multiple systems. Manitou incorporates video, access control, GPS, PERS devices into a single interface for the central station operator.
“We are excited to work with Tyco Security Products to enable visual verification in Manitou through SG-System 5,” said Rod Coles, CEO of Bold Technologies. “The SG-System 5 is built on the Sur-Gard quality standards and is one of the more popular receivers that our customers utilize. Offering this enhancement functionality will mutually benefit our customers.”
SG-System 5 offers important features such as integrated redundancy and future-proofing through its capacity to monitor up to 1,474,560 IP cellular or Ethernet communicators through upgradeable memory or license keys.
For more information on the SG-System 5, please visit www.surgard.com.
About Tyco Security Products
Tyco Security Products is a unified group of the most comprehensive world-leading premium access control, video, location-based tracking and intrusion solutions in the security industry. Tyco Security Products conducts business in over 177 countries around the world, in multiple languages and employs over 2,800 employees globally, including research and development, marketing, manufacturing, sales, service and logistics teams in the Americas, Europe, the Middle East, Africa, and Asia Pacific. Our products, built by developers from all product disciplines, consistently allow customers to see more, do more, and save more across multiple industries and segments including healthcare, government, transportation, finance, retail, commercial and residential.Â Worldwide, Tyco Security Products helps protect 42% of Fortune 500 companies, transportation systems on five continents, 37% of the world’s top 100 retailers, over two million commercial enterprises, thousands of students in more than 900 educational facilities, and over five million private residences.
About Bold Technologies
Bold Technologies is a leading provider of central station and PSIM software. Since 1981, we have shaped the development of contemporary alarm monitoring by introducing faster and more sophisticated software innovations. Our flagship product, Manitou, is fully expandable and can be installed on-premise or in a hosted, Cloud-based environment. With several Manitou product lines to choose from, this award-winning solution automates, manages and maintains “One Point of Control” while increasing efficiencies, profitability and security. Bold also provides the Phoenix alarm automation software; a value-based solution highly utilized in financial institutions, retail organizations, school districts and universities. Bold Technologies is a privately held company with US offices in Colorado and Texas, and a European office in Valencia, Spain. For more information on Bold Technologies, visit www.boldgroup.com or call 1-800-255-BOLD.