Services Suite enables proactive desktop management.

Press Release Summary:



Comprised of Asset Administration, Software Compliance, Virus Remediation, Patch Distribution, and Data Restoration services, managed services suite helps organizations free IT resources from desktop management tasks and gain control over corporate PCs and laptops in distributed and mobile workforce. Services are delivered by Everdream employees using industry best practices and provide companies with means to outsource desktop management processes.



Original Press Release:



Everdream Announces Managed Services for Proactive Desktop Management, Ensuring Software License Compliance and Business Uptime



Portal Software and Promissor Among Customers Using Everdream's New Services, Freeing IT Resources to Focus on Strategic Initiatives While Achieving Greater Control Over Corporate PCs and Laptops

FREMONT, Calif., March 14 / -- Everdream, the leading provider of on-demand desktop management services, today unveiled its suite of managed services to help companies gain greater control over corporate PCs and laptops amidst an increasingly distributed and mobile workforce. Using Everdream's new managed services, organizations can alleviate the ongoing burden of desktop management tasks, thereby freeing valuable IT resources to focus on more strategic initiatives that directly contribute to the bottom line -- while ensuring business uptime and software license compliance.

"Our high-stakes testing environment mandates that our PCs are always running at optimal levels," said Robert Crouch, Vice President of Information Technology for Promissor, a leading provider of knowledge measurement services. "Everdream's managed services have relieved us of the important, yet non-strategic task of patch distribution, enabling us to focus our IT resources on projects that contribute directly to the company's bottom line."

"It doesn't make sense to buy expensive software to manage PCs when a service is more cost effective. Likewise it doesn't make sense to hire, train, and manage people to distribute patches and perform software upgrades when I can get these capabilities as a service and leverage Everdream's expertise," said Doug Harr, Vice President of Information Technology and Operations for Portal Software, the premier global provider of billing and revenue management solutions for communications and media companies. "We are able to take advantage of Everdream's proven technology and security expertise, which allows me to focus on how the business uses technology instead of how I am going to deliver that technology."

Everdream's new managed services provide additional value to an already rich set of on-demand software services to meet organizations' specific desktop management needs. Used in conjunction with Everdream's Compliance Services Suite and the Uptime Services Suite, these managed services are delivered by Everdream employees using industry best practices, and provide companies a powerful way to easily outsource desktop management processes that drain IT time and resources. Everdream's proactive managed services include:

o Asset Administration -- ensures the success of a company's asset management initiative through asset tracking and monitoring, ongoing reporting, and enforcement of corporate policies through proactive audits and maintenance changes.

o Software Compliance -- assists companies with software license audits and effective software license programs by identifying unused and exceeded licenses and proactively monitoring and reporting on all assets.

o Virus Remediation -- protects organizations from costly downtime due to virus outbreaks by assessing new viruses, providing proactive security alerts and recommended actions, repairing faulty antivirus software and virus removal.

o Patch Distribution -- frees IT resources through patch assessment, automated patch distribution, monitoring of distribution status, and monthly patch compliance reporting.

o Data Restoration -- ensures a properly functioning and effective online backup process by monitoring and repairing faulty backup software and providing live 24x7 assistance for data restoration.

"Compliance issues, as well as the ever increasing risk of security threats, have elevated the importance of desktop management and illustrated just how expensive, inefficient and time-consuming it can be to ensure a company's PCs are properly managed," said Ed Mueller, chief marketing officer for Everdream. "Commonly, customers have to manage many point solutions when supporting their desktop environment, including anti-virus, patch management, data backup and remote control. Everdream eliminates this pain through our industry-leading, on-demand desktop management platform and software services suites that are now able to be effectively leveraged by our new managed services to simplify the process even further."

About Everdream

Everdream Corporation is the market leader in on-demand desktop management services that enable greater visibility into hardware and software assets, better and more uniform desktop protection for unparalleled business uptime, and superior end-user satisfaction - while significantly reducing the total cost of ownership of corporate PCs. Built around a powerful and cost effective "Software-as-a-Service" model, Everdream provides an integrated offering of on-demand software and managed services that are activated with a simple Internet connection, ensuring all desktops and laptops -- regardless of location -- are "Everdream Protected." These services are powered by Everdream's industry-leading desktop management platform and its client-based agent architecture, providing customers with 365x24x7 access to Everdream's services. With worldwide headquarters in Fremont, California and operational facilities in Dallas, Texas and Charlotte, North Carolina, Everdream manages more than 140,000 desktops for companies in 60+ countries around the globe, including ADP, Brocade Communications, Korean Airlines, Midas, Salesforce.com, Sonic Automotive, Sylvan Learning Centers, and many others. For more information, visit the Everdream Web site at www.everdream.com or call 888-307-7299.

NOTE: Everdream is a registered trademark of Everdream Corporation. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.

CONTACT: Marc Gendron of Trainer Communications, +1-559-228-8424, or evd@trainercomm.com, for Everdream

More from Communication Systems & Equipment

All Topics

COVID-19 Response Suppliers COVID-19 Response:
Can Your Company Help Provide Critical Supplies?

We are using the power of our platform to aid in the mass shortage of critical supplies. If your company can help provide supplies, capabilities, or materials for products such as N-95 Masks and Tyvek SuitsPlease let us know.

COVID-19 Response Suppliers