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Services Suite enables comprehensive network management.

Press Release Summary:

Offered as 4-tiered solution, Advanced Performance Management suite lets businesses access network and application monitoring options to achieving optimal visibility and control over key performance issues. All incremental services provide flexible reporting, including summary dashboards and detailed views, proactive management with client notification, and trending. Tiers are composed of Performance Tracker, Service Level Tracker, IP Flow Tracker, and Application Performance Tracker.

Original Press Release:

VanguardMS Introduces Advanced Performance Management Suite for Comprehensive Network Management at an Affordable Rate

MANSFIELD, Mass., July 25 -- Vanguard Managed Solutions (VanguardMS(TM)) introduces a new Advanced Performance Management suite of services to enable businesses to access a comprehensive array of network and application monitoring options without the need to invest in their own expensive software tools. The company, which is the nation's largest independent managed services provider, introduced its Performance Tracker service in early June, now the entry-level tier in the four-tiered Advanced Performance Management suite.

The four levels of the new offering provide increasingly powerful features for achieving greater visibility and control over key network and application performance issues:

o Performance Tracker: Provides a base level of network monitoring including router and wide area network utilization. The service anticipates network performance problems before they occur, supplies trending reports for planning purposes and gives clients access to a convenient, easy-to-use Web portal.

o Service Level Tracker: Leveraging service level management features in network equipment, the service captures and reports on parameters typically offered as SLAs (Service Level Agreements) by carriers, affording clients the ability to track and verify reported SLA values independent of the carrier.

o IP Flow Tracker: Takes performance management a step further by tracking data flows across the network and providing a high-level analysis of traffic, application usage, and bandwidth usage. The service helps clients establish a baseline for normal network operation, identifies the most utilized network hosts and applications, and measures the effectiveness of established Quality of Service (QoS) policies.

o Application Performance Tracker: Offers definitive, detailed information about the performance of applications across the network from the end users perspective right down to the user/desktop level. The service measures client, network and server delay that provides the insight required for ensuring or improving the customers' experience.

The new suite of Advanced Performance Management services affords clients unparalleled flexibility to ensure the ability of the network to support the needs of their business. All of the incremental services provide flexible reporting including summary dashboards and detailed views, an easy to navigate portal, proactive management with client notification of performance issues and trending for capacity planning purposes.

"This comprehensive suite of solutions offers an innovative approach to enable an unprecedented degree of network visibility and control, from a high level all the way down to the individual user level," says Josh Levine, chief operating officer. "Because the four tiers are available individually or as a packaged suite, customers can select the level of managed services support that works best for them, without spending hundreds of thousands of dollars to achieve true network performance management."

Pricing and availability

The Advanced Performance Management suite is available now as individual tiers, with pricing on a per device basis. Special pricing is available for customers requiring a more comprehensive, four-tiered solution.

About Vanguard Managed Solutions

Headquartered in Mansfield, Mass., Vanguard Managed Solutions (VanguardMS(TM)) is the largest independent managed services provider in the US and a leading source of enterprise networking equipment. By offering managed services at a cost-effective monthly subscription fee, its clients achieve networks that are safe, reliable, and efficient, without making a huge investment in IT support staff and tools. Through its high quality, reliable routing products, VanguardMS enables clients to achieve custom, scalable networks that enhance productivity, while cutting costs. The company is ISO 9001:2000 registered.

VanguardMS is owned by Platinum Equity, a global organization specializing in the merger, acquisition, and operation of companies in a broad range of business markets, including information technology, software, and telecommunications. To date, the firm has acquired more than 60 businesses with more than $13 billion in aggregate annual revenue.

Karen Ayotte
Vanguard Managed Solutions

Francine Carb
+1-610-687-2200, ext. 301

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