Services enable Indian companies to offer global IT support.
Press Release Summary:
WebEx System Management Services provide on-demand remote access, support, and maintenance capabilities that enable business owners and IT departments to manage, protect, and secure software and hardware investments. Software Distribution tracks software usage and distributes software to targeted assets. Patch Management eliminates security holes, while Virus Protection identifies virus vulnerabilities and installs virus definitions remotely.
Original Press Release:
WebEx Launches On-Demand System Management Solution in India
WebEx System Management Services Solution Enables Indian Companies to Deliver Global IT System Support Services
NEW DELHI, India, March 9 / / -- Recognizing India's growing outsourced support and systems management market, WebEx Communications (NASDAQ:WEBX), the leading provider of on-demand collaborative business applications, today launched its new WebEx System Management Services in the Indian market. WebEx System Management Services is an on-demand solution for managing software and hardware assets across the Internet, and local and wide area networks.
India's offshoring and outsourcing industries can now provide secure and cost efficient system management services to their global customer. Within India, market sectors such as pharmaceuticals and technology are rapidly expanding and this has increased local needs for remote desktop and IT asset management. According to Gartner the worldwide system management software spending was $6 billion in 2005 and is expected to grow to $7.3 billion by 2008*.
"WebEx System Management Services is a perfect fit for the expanding Indian market," said Subrah Iyar, chairman and CEO, WebEx Communications. "WebEx System Management Services allows Indian companies to leverage their skilled IT professionals to offer virtual help desk and IT support to local and global customers."
WebEx System Management Services provides on-demand remote access, and support and maintenance capabilities that enable business owners and IT departments to cost-effectively manage, protect and secure software and hardware investments. Since there is no software to install or maintain, WebEx System Management Services removes the risks and costs traditionally found in complex software implementations. Until now, such advanced IT management capabilities were beyond the reach of many businesses in India who did not have dedicated IT departments or big budgets for system management software.
"The business environment in India is extremely competitive today and providing high-quality support is not simply competitive advantage, it's a customer requirement," said Kiran Datar, managing director, WebEx India. "WebEx System Management allows Indian companies of all sizes to offer a level of proactive support and maintenance traditionally out of reach for most businesses."
WebEx System Management Services includes:
-- Asset Management -- comprehensive dashboard-driven management interface with detailed information about the location of the assets as well as the user assigned to each asset and tracks hardware and software regardless of location
-- Software Distribution -- automatically tracks software usage and distributes software to targeted assets
-- Patch Management -- eliminates security holes caused by viruses, worms and bugs by automatically assessing security threats and rapidly deploying the latest tested patches to all PCs regardless of location
-- Virus Protection -- identifies virus vulnerabilities and installs the latest virus definitions remotely without user intervention
-- Backup Management -- secures business data without taxing employee productivity
About WebEx Communications
WebEx Communications, Inc. is the global leader of on-demand applications for collaborative business on the web. WebEx applications are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx delivers its range of applications over the WebEx MediaTone Network, a global network specifically designed for secure delivery of on-demand applications. WebEx Communications is based in Santa Clara, California and has regional headquarters in Europe, Asia and Australia. Please call toll free 877-509-3239 or visit www.webex.com for more information.
About WebEx Communications India Pvt. Ltd
WebEx Communications India Pvt. Ltd is a wholly owned subsidiary of WebEx Communications, Inc and is a pioneer collaborative services provider. An established audio, video and web conferencing services provider with an all-India presence, WebEx India is driven with a singular vision to create value in India-based business communication through innovation, implementation and commitment to the highest quality of service. WebEx Communications India has offices in Bangalore, New Delhi, Mumbai, Chennai, Hyderabad, Chandigarh and Pune.
CONTACT: Colin Smith of WebEx Communications, +1-408-566-5694, or colin.smith@webex.com
