Service is aimed at increasing ROI results.

Press Release Summary:

Suited for pulp and paper mills using MXOpen systems, Results ROI Service aids in asset management and process optimization. Service enlists process knowledge experts who use knowledge-based tools to monitor and analyze process performance. It can be used to identify causes of problems and troubleshoot process variations for preventative maintenance and decision-making purposes. Service also includes early warning alert system and paper machine signature report.

Original Press Release:

Honeywell Offers Results ROI Service for MXOpen Systems

Service Enables Customers to Save Money and Improve Product Quality

PHOENIX, June 2, 2004-Honeywell (NYSE: HON) introduces a new service specifically targeted to pulp and paper mills using MXOpen systems. Honeywell Results ROI Service is a revolutionary new service for pulp and paper manufacturers that helps to improve product quality and reduces operational costs through effective asset management and process optimization.

Results ROI Service, which was introduced to DaVinci(tm) quality control systems (QCS) users in 2003, comprises Honeywell process knowledge experts who use powerful knowledge-based tools to deliver maximum business results for customers. Rigorously trained in equipment, processes and controls, Honeywell experts use these tools to monitor and analyze process performance and to tap into the embedded knowledge of other Honeywell technical experts around the world to resolve problems as much as 50 percent faster than ever before.

"Honeywell Results ROI has been very useful in helping us to identify the causes of a problem when a customer files a complaint and to troubleshoot process variations," said Steve Parent, Paper Machine Engineer for Bowater, which began Beta testing Results ROI in Fall 2003. "When a roll breaks in a print room, for example, Honeywell Results ROI collects data on environmental conditions, generating profiles on humidity, thickness and dry weight, to determine a correlation." The combination of experts and tools enables customers to continuously analyze process variability and collect information for preventative maintenance and decision-making purposes. By employing an early warning alert system, Honeywell experts often respond to problems before operators detect them. The service also provides a paper machine signature report, which provides a snapshot of the paper machines' performance that can be used for future performance comparisons. "The Honeywell Results ROI service is an exciting tool for customers because it aligns with their objectives and overall vision of improving processes and product quality," said Jack Bolick, President, Honeywell Process Solutions. "This reliable service empowers Honeywell pulp and paper manufacturers to proactively manage their operations while minimizing process disruptions." Honeywell has more than 30 years of experience in quality control solutions and works with more than 850 paper mills worldwide to improve performance and product quality.

Honeywell International is a $23 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; specialty chemicals; fibers; and electronic and advanced materials. Based in Morris Township, N.J., Honeywell's shares are traded on the New York, London, Chicago and Pacific Stock Exchanges. It is one of the 30 stocks that make up the Dow Jones Industrial Average and is also a component of the Standard & Poor's 500 Index. For additional information, please visit < >. Honeywell Process Solutions is part of Honeywell's Automation and Control Solutions group, a global leader in providing product and service solutions that improve efficiency and profitability, support regulatory compliance, and maintain safe, comfortable environments in homes, buildings and industry. For more information about Process Solutions, access < >.

Da Vinci(tm) is a registered trademark of Honeywell International Inc.

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