SAVVIS Selects SAP to Support Strong Growth
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ATLANTA, April 23 -- SAP AG (NYSE:SAP) today announced in continuing evidence of its strength as a provider for business applications tailored to industry needs, that SAVVIS, Inc., a global leader in IT infrastructure services for business applications, selected SAP to replace existing legacy systems to better support their growth projections and improve business processes. With the implementation of SAP® ERP, SAP Customer Relationship Management (SAP CRM) and the SAP for Professional Services and SAP for Telecommunications solution portfolios, SAVVIS will consolidate disparate systems, streamline internal operations and reduce operational costs. The company will also further improve customer service and sales productivity through a unified focus across all customer-facing departments. The announcement was made at SAPPHIRE® '07, SAP's international customer conference, being held in Atlanta, Georgia, April 22 - 25.
Headquartered in St. Louis, Mo., SAVVIS operates a global network and 24 data centers in the United States, Europe and Asia encompassing approximately 1.4 million square feet. From this impressive IT infrastructure platform, SAVVIS delivers a variety of flexible and cost-effective managed services to business and government enterprises that can easily be mixed and interchanged. These include a broad portfolio of hosting services, network solutions and managed security services. SAVVIS pioneered the industry's first virtualized IT utility services platform, which delivers on-demand access to server cycles, storage capacity, network bandwidth, security traffic management and load balancing.
"To grow our business, while retaining our trademark reliability, security and customer focus, we had to improve our underlying business management systems," said Phil Koen, CEO, SAVVIS. "Through the fully integrated SAP Business Suite applications, we can quickly configure sales and service processes to address changing customer needs, creating new cross-selling opportunities while increasing customer satisfaction."
Replacing Legacy Systems for Enhanced Customer Focus
SAVVIS's highly customized existing IT systems were aging and, following several acquisitions, SAVVIS faced further productivity challenges associated with integrating disparate IT systems. Moreover, the legacy systems, manual processes and lack of integration were barriers to achieving SAVVIS's corporate objectives of employee productivity and increased margin.
Looking to consolidate all IT systems across the growing business units onto one platform, SAVVIS selected SAP. By unifying business operations onto one SAP platform, SAVVIS will significantly reduce the cost of maintaining and integrating disparate systems, reduce operational cost and mitigate operational risk. The integrated solution will present a single source of customer data and enable a 360-degree view of the customer that will allow SAVVIS's global sales force to better serve its customers by speeding response time and creating valuable cross- and up-selling opportunities.
"We are proud to add SAVVIS to the ranks of 'best run' IT service providers," said Bill McDermott, president and CEO, SAP Americas and Asia Pacific Japan. "SAVVIS is a dot-com start-up that has grown to an $800 million world leader in IT infrastructure services over the past seven years. With SAP, SAVVIS can leverage our industry and business process expertise and systems to manage mission-critical operations and improve the overall customer experience."
About SAVVIS
SAVVIS, Inc. (NASDAQ:SVVS) is a global leader in IT infrastructure services for business applications. With an IT services platform spanning North America, Europe, and Asia, SAVVIS leads the industry in delivering secure, reliable, and scalable hosting, network, and application services. These solutions enable customers to focus on their core business while SAVVIS ensures the quality of their IT systems and operations. SAVVIS' strategic approach combines virtualization technology, a global network and 24 data centers, and automated management and provisioning systems. For more information about SAVVIS, visit www.savvis.net.
About SAP
SAP is the world's leading provider of business software*. Today, more than 39,400 customers in more than 120 countries run SAP® applications -- from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. Powered by the SAP NetWeaver® platform to drive innovation and enable business change, SAP software helps enterprises of all sizes around the world improve customer relationships, enhance partner collaboration and create efficiencies across their supply chains and business operations. SAP solution portfolios support the unique business processes of more than 25 industries, including high tech, retail, financial services, healthcare and the public sector. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol "SAP." (Additional information at www.sap.com/ )
(*) SAP defines business software as comprising enterprise resource planning and related applications such as supply chain management, customer relationship management, product life-cycle management and supplier relationship management.
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