Roaring Penguin Helps Project Mutual Telephone Gain the Upper Hand on Spammers
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PMT has a proud 91-year history as a customer-owned, non-profit cooperative association. Founded in 1916 in Southern Idaho with a telephone customer base numbering 34 using crank telephones, the Co-op has grown and stayed in the forefront of communications services as technology advanced and customer demands evolved. Today's wide spectrum of communications options include local and long-distance telephone, cellular, hi-speed internet, and cable television all interconnected through a complete digital network serving 12,000 customers, among them the College of Southern Idaho.
PMT was happy with their previous anti-spam provider, but leading up to the Autumn of 2006, spam increased ten-fold. "Suddenly our (then) current box just couldn't handle it." Explains Craig Gates, VP of Network Technology at PMT. "As far as email was concerned, our ISP section came to a complete halt."
PMT immed
Immediately PMT put CanIt-PRO on a server and started running it. Gates explains, "We had some hiccups on our end at the beginning but the Roaring Penguin support guys did a great job of helping us out, and with Rob's (Thompson) expertise, we definitely think CanIt rocks." Rob Thompson continues, "We haven't had support like that in a long time."
PMT decided to deploy CanIt-PRO both internally and externally, running it on Dell Poweredge servers and utilizing both the anti-spam and anti-virus facets of the package.
At first some of PMT's customers were hesitant about a new piece of software, but as Gates explains, they are very happy now. "It's normal for some people to feel anxious about a new interface but now they love it. It's flexible, efficient, and makes it easy to whitelist domains. People feel they have real control over their email."
iately went to their provider, but the cost to upgrade to what they'd need was far too expensive for a small ISP. They'd begun looking at other solutions when Rob Thompson, PMT's Senior Infrastructure Engineer, discovered Roaring Penguin's CanIt-PRO. Says Thompson, "The specs and scalability sold it right off the bat."
Support...no small potatoes!
Immediately PMT put CanIt-PRO on a server and started running it. Gates explains, "We had some hiccups on our end at the beginning but the Roaring Penguin support guys did a great job of helping us out, and with Rob's (Thompson) expertise, we definitely think CanIt rocks." Rob Thompson continues, "We haven't had support like that in a long time."
PMT decided to deploy CanIt-PRO both internally and externally, running it on Dell Poweredge servers and utilizing both the anti-spam and anti-virus facets of the package.
At first some of PMT's customers were hesitant about a new piece of software, but as Gates explains, they are very happy now. "It's normal for some people to feel anxious about a new interface but now they love it. It's flexible, efficient, and makes it easy to whitelist domains. People feel they have real control over their email."
Spam? Bring it on!
With the ten-fold increase in the amount of spam being sent since September 2006, it is important for PMT to be able to monitor the flow of email and spam. Rob Thompson explains "It is superb. The reporting functionality is excellent, and I really like that it allows me to easily see and differentiate between spikes and trend patterns in the flow of spam."
Craig Gates is confident CanIt-PRO will manage the spam. "CanIt has been of great cost-benefit to us, and it's scalability is awesome. If the spammers keep sending it, we know CanIt-PRO will handle it."
Easy Integration
Project Mutual Telephone features a link to the CanIt interface on their homepage with easy to follow instructions for their customers.
