Richmond County Revs Up Water Service with Technology from Sensus, a Xylem Brand

Utility raises the green flag on strategic three-year water improvement plan

RALEIGH, NC (Nov. 16, 2016) - Car racing is synonymous with Richmond County, N.C. From racecars to hotrods, the local speedways draw crowds from just about every mile marker in the county. It’s those ‘miles’ that helped officials kick off an impressive countywide smart water system.

Richmond County Water Department customers are spread out over an expansive 480 square miles. This makes reading-and re-reading-water meters difficult and time-consuming. Finding a leak in the 520 miles of water lines can be next to impossible.

“Our service area is huge,” said Bryan Land, assistant county manager for Richmond County. “Just getting from our office in Rockingham to the opposite end of the county can take 30 minutes each way. The smart technology from Sensus will allow us to remotely detect leaks and turn on service to homes and businesses.”

Sensus, a Xylem brand, builds intelligence into every point of a water distribution network. From advanced metrology and sensors, to communication networks, to the analytics and software that empower utilities to make smarter decisions-the integrated solutions put advanced water management within reach.

The Richmond County project includes OMNI® and iPERL® meters, the FlexNet® communication system and data analytics all managed by the Sensus Software as a Service (SaaS) solution.

“Our project is the result of teamwork across the board from commissioners to the county manager and our water maintenance department,” said Land. “When we toured the Sensus facilities, we knew we had a partner we could rely on to help us create a state-of-the-art system that can meet and exceed the expectations of our customers.”

The smart water system will be phased in over a three-year period before the checkered flag is lowered at the Richmond County Water Department.

About Sensus

Sensus helps a wide range of public service providers-from utilities to cities to industrial complexes and campuses-do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. Learn more at

About Xylem

Xylem (XYL) is a leading global water technology company committed to developing innovative and smart technology solutions to the world’s water and energy utility challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services, and agricultural settings. With its November 2016 acquisition of Sensus, Xylem added smart metering, network technologies and advanced data analytics to its portfolio of solutions for water, gas and electric utilities. Headquartered in Rye Brook, New York with 2015 revenue of $3.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands. The Company’s nearly 16,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions.

The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all-that which occurs in nature. For more information, please visit

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