Press Release Summary:
Absolute Insight gives managed service providers (MSPs) complete view of each IT asset in all customer deployments, including relationships and dependencies within organization based on information from hardware, software, active directory, HR, procurement, and other data sources. Based on MSP- and customer-specific, Web-based reporting portals, this remote monitoring, security, and management solutionÂ lets MSPsÂ remotely track, secure, and manage IT environments onÂ customers' behalf.
Original Press Release:
Absolute Software Launches Endpoint Monitoring and Management Solution for Managed Service Providers
Absolute Insight for a Comprehensive View of Customer IT Environments
VANCOUVER - Absolute® Software Corporation (TSX: ABT), the industry standard for persistent endpoint security and management solutions for computers, laptops, tablets, and smartphones, today announced the launch of Absolute Insight, a comprehensive web-based remote monitoring, security, and management solution for managed service providers (MSPs).
With Absolute Insight, MSPs have a complete view of each IT asset in all customer deployments, including relationships and dependencies within the organization based on information from hardware, software, active directory, HR, procurement, and other data sources. Using a cloud-based console, MSPs have the ability to remotely track, secure, and manage IT environments on behalf of their customers.
Absolute Insight is based on two web-based reporting portals - the Technician Portal which MSPs use for a complete view of all customer assets under management, and the Customer Portal which provides MSP customers with visibility into the security and management of their individual environments. Along with extensive reporting and visibility, users can provide clients with superior service including audit and compliance reports, proactive alerting for suspicious activity, lease completion information, and expiring warranties which allow IT to react and mitigate any potential security issue.
"Absolute Insight provides a complete IT management solution for managed service providers. It is a market first solution designed to meet the increasing needs of MSPs to remotely track, manage, secure, and service end-customer assets," said Matt Meanchoff Vice President, Services at Absolute Software. "With our Absolute persistence technology, we can take cross-platform IT management to the next level by providing MSPs with reliable access to critical data that can help them better manage and secure each of their customer's deployments."
Leveraging Absolute persistence technology, Absolute Insight provides MSPs with a persistent connection to each device in their customers' deployments. This ensures an automatic reinstallation of the security and management software agents even if the firmware is flashed, the device is re-imaged, the hard drive is replaced, or if a tablet or smartphone is wiped clean to factory settings. This allows MSP administrators to secure and manage each device regardless of user or location.
"Absolute Insight strengthens Evry One's market offering - it improves our service level, giving us a distinct advantage over other MSPs," said Patrik Hammarberg, Manager, Client Center at EVRY One Outsourcing Services. "We have one-click access to numerous reports with a variety of information including hardware, software, anti-malware, encryption, call history, missing devices, lease, and warranty. Having a 360 degree service desk view of our assets is a huge value. Providing our customers with real-time access to their managed devices gives them peace of mind."
Absolute Insight is available today. For more information visit: www.absolute.com/absolute-insight
About Absolute Software
Absolute Software Corporation (TSX: ABT) is the industry standard in persistent endpoint security and management for computers, laptops, tablets and smartphones. The Company, a leader in device security and management tracking for 20 years, has over 30,000 commercial customers worldwide. Absolute's solutions - Computrace®, Absolute Manage®, Absolute Service, Absolute Secure Drive, and Computrace LoJack for Laptops - provide organizations with actionable intelligence to prove compliance, securely manage BYOD, and deliver comprehensive visibility and control over all of their devices and data. Absolute is positioned on two Gartner, Inc. Magic Quadrants - the Magic Quadrant for Client Management Tools and the Magic Quadrant for Mobile Device Management Software. Absolute is one of only four vendors to be recognized on both Magic Quadrants based on providing customers with the ability to secure and manage many different types of devices using a single solution. Absolute persistence technology is embedded in the firmware of computers, netbooks, tablets and smartphones by global leaders, including Acer, ASUS, Dell, Fujitsu, HP, Lenovo, Motion, Panasonic, Samsung, and Toshiba, and the Company has reselling partnerships with these OEMs and others, including Apple. For more information about Absolute Software, visit www.absolute.com.
©2013 Absolute Software Corporation. All rights reserved. Computrace and Absolute are registered trademarks of Absolute Software Corporation.
LoJack is a registered trademark of LoJack Corporation, used under license by Absolute Software Corporation. LoJack Corporation is not responsible for any content herein. U.S. patents No. 5,715,174, No. 5,764,892, No. 5,802,280, No. 5,896,497, No. 6,087,937, No. 6,244,758, No. 6,269,392, No. 6,300,863, No. 6,507,914, No. 7,818,557, No. 7,818,803, No. 7,945,709, No. 8,062,380, No. 8,234,359, No. 8,241,369, No. 8,307,055, No. 8,332,953 and No. 8,418,226. Canadian patents No. 2,211,735, No. 2,284,806, No. 2,205,370 and No. 2,771,208. U.K. patents No. EP0793823, No. GB2298302, and No. GB2338101. German patent No. 69512534. Australian patent No. 699045. Japanese patent No. JP4067035.
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Absolute Software Corporation
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