Reflexis Chooses IBM Cloud Infrastructure to Power Retail Cloud Offering

ARMONK, N.Y. – IBM (NYSE: IBM) today announced that Reflexis, a leader in integrated real-time execution and workforce management solutions, has selected SoftLayer, an IBM company, to help customers in the retail industry make the transition to cloud computing. Reflexis is looking to transform the retail industry by providing customers with its own platform-as-a-service (PaaS) based on SoftLayer's infrastructure, to help them implement mobile and Web applications.

The retail industry is experiencing an increased demand for cloud applications which satisfy unique business needs and requirements, while alleviating IT security concerns and reducing management complexity. Reflexis has seen a parallel increase in their own customers seeking PaaS, with demand increasing nearly 40 percent in the past year.

To deliver this successfully, Reflexis looked to SoftLayer to provide the infrastructure needed to create its cloud-based platform offering. Using Reflexis' PaaS, customers can easily implement mobile and web applications which help retailers achieve operational excellence, provide a seamless online-to-store shopping experience, and provide a higher quality of customer engagement.

All solutions including Reflexis StorePulse™ real-time execution software, Reflexis Workforce Manager™ (budgeting, forecasting, labor scheduling, and employee self-service), Reflexis Task Manager™, Reflexis StoreWalk™ (compliance and auditing), and Reflexis Time and Attendance™, are hosted on SoftLayer and available via a cloud delivery model.

"IBM is focused on providing higher value and delivering unmatched expertise and capabilities to help clients tackle business specific challenges with cloud," said Prashanth Palakurthi, CEO and founder of Reflexis. "As adoption of cloud delivery models for enterprise software implementations increases, CIOs require a secure and scalable hosting services provider. Through the SoftLayer cloud, Reflexis customers can now have a best-in-class hosting service provider platform that will provide the highest possible security, and enable CIOs to focus more time on their business."

SoftLayer provides high-performance, enterprise cloud infrastructure that scales to meet complex client needs and requirements. IBM offers a wide set of cloud capabilities including private, public and hybrid clouds and infrastructure-as-a-service, as well as PaaS and software-as-a-service (SaaS) solutions. IBM cloud solutions help customers better respond to today's fast-moving and ever-changing business environment by enabling them to mine data while protecting their privacy and security, easily managing and securing data and apps where they reside and quickly integrating existing and new services and data to drive new innovations.

"Reflexis is the latest in a string of partners that are turning to IBM to help deliver robust solutions in the cloud," said Sandy Carter, General Manager, Ecosystem Development, IBM. "In the new age of application development, companies need to quickly build and deploy applications and need the proper infrastructure to support it. Our long standing history of responding to client needs and shifting markets, combined with our unique ability to provide a variety of services and cloud capabilities, allows Reflexis to provide a platform in which customers can create unique offerings for its customers."

One year ago, IBM made a strategic acquisition of SoftLayer for $2 billion. Since July 2013, SoftLayer has flourished as the foundation of IBM's cloud computing business by winning clients, attracting new partners, expanding IBM's cloud footprint and driving new innovations. Since the acquisition, SoftLayer has attracted 6,000 new customers as part of IBM, doubling its previous rate of new business generation. In 2013, IBM generated $4.4 billion in cloud revenue.

IBM's 5,000 mobile experts have been at the forefront of mobile enterprise innovation. IBM has secured more than 4,300 patents in mobile, social and security, which have been incorporated into IBM MobileFirst solutions that enable enterprise clients to radically streamline and accelerate mobile adoption, and help organizations engage more people and capture new markets. With alliances like Apple, IBM is unlocking the full potential of enterprise mobility across industries.

About IBM Cloud Computing

IBM has helped more than 30,000 clients around the world with 40,000 industry experts. Since its acquisition in 2013, IBM SoftLayer has served 6,000 new cloud clients. Today, IBM has 100+ cloud SaaS solutions, thousands of experts with deep industry knowledge helping clients transform and a network of 40 data centers worldwide. Since 2007, IBM has invested more than $7 billion in 17 acquisitions to accelerate its cloud initiatives and build a high value cloud portfolio. IBM holds 1,560 cloud patents focused on driving innovation. In fact, IBM for the 21st consecutive year topped the annual list of US patent leaders. IBM processes more than 5.5M client transactions daily through IBM's public cloud. For more information about cloud offerings from IBM, visit Follow us on Twitter at @IBMcloud and on our blog at Join the conversation #ibmcloud. 

About Reflexis

Reflexis is the pioneer in real-time store execution and workforce management solutions that enable retailers to execute their customer engagement strategy flawlessly and uncover profit. The Reflexis platform of real-time store execution, task management, KPI/compliance, time and attendance, and labor scheduling (including budgeting,  forecasting, and employee self-service) enables retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics and alerts.

For the past 12 years, more than 200 of the world's best retailers in multiple vertical categories have reported dramatic improvements in store-level compliance with corporate strategies; higher productivity of corporate, field, and store employees; and increased revenue and profitability after implementing Reflexis workforce management solutions. Reflexis StorePulse™ (patent pending) synchronizes store-level activities with real-time KPIs, alerts, and customer demand. Stores can systemically execute best practices to provide a greater quality of customer engagement, leading to higher revenues.

Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, London, the Netherlands, and India. For more information, visit Follow Reflexis on LinkedIn, Facebook, Twitter, YouTube, Google+, and Instagram.


Erin Lehr

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