TEL AVIV, Israel - RADCOM Ltd. (NASDAQ: RDCM) a leading service assurance provider, today announced a 1.5 million dollar expansion with a major international operator. This operator has been using RADCOM's OmniQ solution for NGN during the past year, and after seeing the high-quality performance of RADCOM's solution, decided to expand their RADCOM deployment.
"We are delighted with the confidence that this major operator has shown in RADCOM," said Mr. Yehiel Keren, RADCOM's VP, Professional Services & Accounts. "It emphasizes the market's growing need for service assurance solutions, and the recognized high quality of RADCOM's solutions."
Service providers around the world are all moving to NGN and VoIP in order to provide the new services demanded now, thus increasing revenues, while reducing their expenses. This service provider has such an NGN network, and the Omni-Q Service Assurance system helped them reduce problem-solving time, improve quality of VoIP and contribute towards an increase in their revenues, as a result of the improved quality. The expansion included both full network coverage, and addition of RTP quality analysis for all calls. In addition, this service provider purchased the QTrace application to help solve problems in real time, and thus improve its customer service and prevent churn.
"We are happy that our unique technology for VoIP quality analysis and our investment in the innovative QTrace application were acknowledged", added Mr. Keren. "We are sure that this operator's additional expansion of RADCOM's solutions will help them to further improve their troubleshooting process."
RADCOM develops, manufactures, markets and supports innovative network test and service monitoring solutions for communications service providers and equipment vendors. The Company specializes in next-generation Cellular as well as IMS, Voice, Data and VoIP networks. Its solutions are used in the development and installation of network equipment and in the maintenance of operational networks. The Company's products facilitate fault management, network service performance monitoring and analysis, troubleshooting and pre-mediation. RADCOM's shares are listed on the NASDAQ Capital Market under the symbol RDCM. For more information, please visit www.RADCOM.com.
VP Products and Marketing
Source: Radcom Ltd