Penn National Insurance's ARCHIBUS Web-Based and Wireless Applications for Asset and Work Order Management Deliver More Self-Service Options, Greater Productivity


BOSTON, Massachusetts, September 19, 2007 - ARCHIBUS, Inc, the #1 provider of real estate, infrastructure and facilities management solutions in the world, reports that Penn National Insurance of Harrisburg, Pennsylvania, has deployed a range of Web-based ARCHIBUS applications to more effectively manage that company's growing list of physical assets and maintenance work orders.

Those applications are used to support Penn National's 860 employees who occupy 243,200 square feet of space, in two buildings and three leased spaces, and manage approximately 20,000 furniture and equipment assets. The company also leases to other organizations approximately 73,000 square feet of space; and operates a 12-floor parking garage.

As Penn National Insurance Company embarked, in the early 1990s, on a program of replacing all its furniture and tagging those assets in compliance with its leases, it was also exploring the construction of a new corporate headquarters - and factoring in still more furniture and equipment to fill it.

Those twin pursuits pointed out the need to more effectively manage what would be a rapidly growing number of work orders and physical assets, says Brent Reifsnyder, the company's Director of Administrative Services.

Web-based and Wireless Applications Save Time and Money

Penn National has, over several years, implemented ARCHIBUS Web Central, Real Property & Lease Management, Space Management, Building Operations Management, Furniture & Equipment Management, Work Wizard, and Overlay for AutoCAD applications.

"From that point forward, ARCHIBUS has been wonderful," Reifsnyder reports.

ARCHIBUS continues to be the primary resource for work order management and fixed asset management, including depreciation calculation and space management for budget chargebacks.

The company also uses PDAs and Palm technology to inventory assets and transmit work order communications. Most recently, Penn National implemented ARCHIBUS Web Central to create a distributed self-service capability not only for asset tracking, but also for work order processing that would register requests and report order status.

"Web Central was implemented to provide more self-service options and help eliminate the initial information intake work on the part of the facilities department along with the lost-in-translation issues, " says Reifsnyder. "An added bonus that came with the decentralization of work order processing was that it freed the facilities staff to address other, more pressing activities."

About ARCHIBUS, Inc.

ARCHIBUS is the #1 global provider of real estate, infrastructure, and facilities management solutions and services with expenditures for ARCHIBUS-related products and services exceeding $1.7 Billion (USD).

With ARCHIBUS, organizations can use a single, comprehensive, integrated solution to make informed strategic decisions that optimize return-on-investment, lower asset lifecycle costs, and increase enterprise-wide productivity and profitability.

More than 3,000,000 ARCHIBUS enterprise and Web users collectively manage
over 4 million properties, with organizations reporting facilities-related cost savings as high as 34%. With over 1,600 ARCHIBUS professionals, local and regional support worldwide is available in over 130 countries and in over two dozen languages. Headquartered in Boston, Massachusetts, ARCHIBUS, Inc. has pioneered computer-aided infrastructure and facilities management technologies since 1982. For more information, call (+1) 617-227-2508 or visit www.archibus.com.

About Penn National Insurance
Penn National Insurance ranks in the top 8 percent, out of more than 1,000 U.S. property-casualty insurance groups, based on net premiums written. Founded in 1919, the company is based in Harrisburg, Pennsylvania. Web site: www.pennnationalinsurance.com

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