Oracle Delivers Communications Industry's First Pre-Built Integrations across Enterprise Business Applications
New Class of Process Integration Packs Enables Rapid Implementation, Lower Total Cost of Ownership and Faster Time-to-Market for New Communications Services
ORACLE OPENWORLD, SAN FRANCISCO, 12-NOV-2007
o Oracle (NASDAQ: ORCL) today announced the availability of three communications industry Process Integration Packs - pre-built, sustainable integrations across Oracle Siebel Customer Relationship Management, Oracle Communications Billing and Revenue Management, and Oracle Financials applications.
o The three solutions -Order-to-Bill Integration Pack for Communications, Agent-Assisted Billing Care Integration Pack for Communications and Revenue Accounting Integration Pack for Communications - are designed to help service providers streamline the order-to-bill process, improve call center productivity, enhance financial data accuracy and help ensure regulatory compliance.
o The Process Integration Packs are based on Oracle Application Integration Architecture for Communications, the industry's first cross-application business process integration platform.
o Based upon Oracle Fusion Middleware, Oracle Application Integration Architecture for Communications is a comprehensive, out of the box offering that enables customers to rapidly bring new service offerings to market and provide enhanced customer service through an single set of Siebel CRM user views that enables customer service representatives to address order and billing inquires in real time. Additional Oracle Application Integration Architecture Process Integration Packs
o Oracle Siebel CRM On Demand Integration Pack for Oracle E-Business Suite, which supports the opportunity-to-quote process;
o Oracle Siebel CRM Integration Pack for Oracle E-Business Suite Order Management, which supports the order-to-cash process lifecycle;
o Oracle Siebel CRM Integration Pack for i-flex FLEXCUBE Account Originations, which provides an integrated front-to-back-office banking solution,
o Oracle Siebel CRM Integration Pack for Oracle Trade Promotion Management, which streamlines the entire promotion through settlement process
Supporting Quotes
"These three process integration packs - the first of several Oracle Application Integration Architecture deliverables for the communications industry - will help operators respond to ever-changing market dynamics with greater speed and agility," said Bhaskar Gorti, senior vice president and general manager, Oracle Communications. "By combining our end-to-end Oracle Communications applications suite with the power of Oracle Fusion Middleware, we can help service providers minimize risk and reduce systems integration and application maintenance costs, while accelerating time to market for new, next-generation services. The pre-built integrations provide a flexible, standards-based framework that service providers can easily extend to meet all unique business needs."
Supporting Resources
o www.oracle.com/industries/communications/index.html
o www.oracle.com/applications/oracle-application-integration-architecture.html
o www.oracle.com/industries/communications/communications-billing-revenue-management.html
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at www.oracle.com.
Caroline Yu
Oracle
+1.650.506.8920
caroline.yu@oracle.com
Amy Grady
Oracle
+1.650.506.6175
amy.grady@oracle.com
