New Class of Process Integration Packs Enables Rapid Implementation, Lower Total Cost of Ownership and Faster Time-to-Market for New Communications Services
ORACLE OPENWORLD, SAN FRANCISCO, Nov. 12 -- Oracle (NASDAQ:ORCL) today announced the availability of three communications industry Process Integration Packs - pre-built, sustainable integrations across Oracle Siebel Customer Relationship Management, Oracle Communications Billing and Revenue Management and Oracle Financials applications.
o The three solutions - Order-to-Bill Integration Pack for Communications, Agent-Assisted Billing Care Integration Pack for Communications and Revenue Accounting Integration Pack for Communications - are designed to help service providers streamline the order-to-bill process, improve call center productivity, enhance financial data accuracy and help ensure regulatory compliance.
o The Process Integration Packs are based on Oracle® Application Integration Architecture for Communications, the industry's first cross-application business process integration platform.
o Based upon Oracle Fusion Middleware, Oracle Application Integration Architecture for Communications is a comprehensive, out-of-the-box offering that enables customers to rapidly bring new service offerings to market and provide enhanced customer service through a single set of Siebel CRM user views that enables customer service representatives to address order and billing inquires in real time.
Additional Oracle Application Integration Architecture Process Integration Packs
o Oracle Siebel CRM On Demand Integration Pack for Oracle E-Business Suite, which supports the opportunity-to-quote process
o Oracle Siebel CRM Integration Pack for Oracle E-Business Suite Order Management, which supports the order-to-cash process lifecycle
o Oracle Siebel CRM Integration Pack for i-flex FLEXCUBE Account Originations, which provides an integrated front-to-back-office banking solution
o Oracle Siebel CRM Integration Pack for Oracle Trade Promotion Management, which streamlines the entire promotion through settlement process
o "These three process integration packs will help operators respond to ever-changing market dynamics with greater speed and agility," said Bhaskar Gorti, senior vice president and general manager, Oracle Communications. "By combining our end-to-end Oracle Communications applications suite with the power of Oracle Fusion Middleware, we can help service providers minimize risk and reduce systems integration and application maintenance costs, while accelerating time to market for new, next-generation services. The pre-built integrations provide a flexible, standards-based framework that service providers can easily extend to meet all unique business needs."
About Oracle Communications
Oracle is #1 in Communications globally with 20 of the world's top 20 telecommunications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network.
For more information, visit http://www.oracle.com/industries/communications.
Oracle (NASDAQ:ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com/.
or Amy Grady,
both of Oracle
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