Ohio MARCS Selects Radio IP Software to Keep Public Safety Agencies Connected Connectionware Enables Officers to Spend More Time on the Calls that Matter
Share:
Montreal, QC, August 6, 2007 - Radio IP Software, Inc., the leader in Mobile VPN connectionware solutions for wireless networks, today announced that Radio IP MTG(TM) has been chosen by Ohio MARCS (Multi-Agency Radio Communications System). Ohio MARCS is leveraging 2,500 Radio IP MTG licenses to achieve continuous wireless connectivity for its public safety and service agencies on its Motorola DataTAC network. The Radio IP MTG solution, which includes a secure Mobile VPN, has enabled Ohio MARCS to improve its data flow 10-fold and reduces the amount of IT support required in the field by managing network connections and compressing data traveling over the network.
A not-for-profit network provider connecting first responders with other public safety and service providers across the state, Ohio MARCS serves agencies such as the Ohio State Highway Patrol, Ohio Department of Natural Resources, and Ohio Emergency Management Agency with secure wireless network connectivity. These agencies utilize computer-aided dispatch, automated vehicle location, geographic mapping, and records management solutions. Many of these applications, which are data-intense, were previously unable to run on the network.
According to Ohio MARCS, the agency is now able to use applications they previously couldn't before installing Radio IP MTG on its network. The solution proved ideal for the private network and officers are now leverage reporting systems and even receive mug shots in the field. The agency is saving time and keeping its officers in the field connected to the information they need to stay safe and be effective.
Prior to leveraging Radio IP Software's solution, Ohio MARCS experienced high latency and the amount of data agencies could send over the network was limited. With Radio IP MTG, agencies have seen a significant improvement in network performance. The solution, which is transparent to the end-user, reconnects to the network if the signal is lost while ensuring all data is transmitted automatically. With Radio IP Software's patented TCP/IP optimization and its own compression engine, the amount of data transmitted is reduced and files are transferred quickly.
Prior to using Radio IP Software's middleware, the data officers would send across the network would get backlogged and Ohio MARCS' IT department would receive 20 to 30 support tickets requesting in-car assistance each week. Each request would take up to 10 hours to resolve. Now, with Radio IP MTG, Ohio MARCS has seen the number of support tickets drop to less than 10 a month.
The Radio IP MTG connectionware includes traditional middleware features such as Mobile VPN technology to securely connect to specified networks. The connectionware operates on both private and public wireless networks including WiFi, WiMax, Mesh and HPD (High Performance Data). Moreover, it provides the added value of managing these network connections and reconnecting without end-user engagement. With its rules-based intelligent roaming and data compression, Radio IP MTG provides agencies with a secure way to maximize private wireless network performance.
"Radio IP Software is focused on providing agencies such as Ohio MARCS with the ability to focus on their job, not their data," said Mike Bourre, Vice President of Sales & Marketing at Radio IP Software. "Ensuring Ohio MARCS could get the most out of their existing network investment means they can provide their users with the best service and keep officers connected to the information they need to stay safe on the job."
About Ohio MARCS
Ohio MARCS is a complex computer and communications network designed to provide instant voice and data communications statewide. A not-for-profit organization, Ohio MARCS supplies a communications backbone for statewide public safety and emergency management in a single system shared by several state agencies. It provides mobile voice, data, vehicle location services and computer-aided dispatching.
http://oit.ohio.gov/sdd/marcs/
About Radio IP Software, Inc.
More than 400 organizations worldwide have installed Radio IP Software's wireless connectionware products since the company was established in 1998. Privately-held Radio IP Software's feature-rich family of applications, including its flagship Radio IP MTG product, helps companies and agencies overcome the performance and connectivity challenges inherent to wireless networks. The result is faster mission response time and increased productivity through connection reliability and enhanced network security and performance. Radio IP Software supports legacy and new high-speed broadband networks enabling mobile users to seamlessly roam in a diverse range of public and private wireless environments integrated under a single interoperable TCP/IP standard. Ideally suited for organizations whose geographically-dispersed mobile workforces depend on mission-critical and safety-critical data, Radio IP Software's customers are largely in the public safety, utility, military and transportation sectors.
