Numara Software Introduces Numara FootPrints Family of Integrated IT Management Products and Solutions
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Mid- to large-sized enterprises benefit from IT asset management and IT service management process integration with single solution
ORLANDO, Fla. - GARTNER IT Infrastructure, Operations & Management Summit --Numara® Software, a global leader in service management and PC lifecycle management solutions for IT professionals, today introduced its Numara® FootPrints® family of integrated IT management products and solutions including: Numara FootPrints Service Management; Numara FootPrints Lifecycle Management; Numara FootPrints Desktop Management; and Numara FootPrints Security & Compliance Management. Designed to meet the needs of mid- to large-sized enterprises seeking a cost-effective approach to improve service levels and gain greater visibility and control over assets, the Numara FootPrints family transforms IT operations management by seamlessly integrating and automating business processes.
With the FootPrints family of integrated IT management solutions, Numara delivers true end to end support capability for change, configuration and desktop management processes. And unlike other offerings that connect disparate IT asset management and IT service management solutions through data integration, the FootPrints family offers deep process integration with a proven method for automation that is used to inform the decision making process. This process integration approach gives IT administrators the means to seamlessly execute and control changes more effectively.
"Our IT organization, which supports three different companies, used to operate in silos. Numara Software gave us the ability and flexibility to consolidate IT processes into one system," said Sue Nicholson, NFL Films and NFL Network director, IT user support. "We started with help desk services and built in change control and are now integrating asset management. Everything will be streamlined and automated and so far it works beautifully. I believe there is still more that we can do to improve our IT processes with the software."
The FootPrints family is designed to efficiently automate a wide variety of IT related tasks and processes using interoperable solutions from a single, proven vendor. Because the FootPrints family is offered as individual products or as complete solutions, it can be installed quickly and easily without complex administration or extensive training. Customers also benefit from pre-defined IT management integration that does not require additional coding or customization.
"We believe true process integration is a key factor for success in today's marketplace," said Andrew White, vice president, global marketing for Numara Software. "Without a single view into IT service management, many IT departments struggle to meet business expectations while adding value and increasing end-user satisfaction. Our solutions are designed to give the IT department the freedom to choose solutions that meet their varying needs while enabling IT to streamline, automate and improve IT operations, ultimately reducing costs and improving service."
Offering the widest choice of deployment models, including traditional perpetual license, hosted service or SaaS model, the FootPrints family gives IT departments the flexibility to not only choose the model that best meets their business needs, but also switch models at any time without penalty or impact on productivity.
"The Numara Footprints family is designed to help companies dynamically adapt to the ever-changing needs of their business," said Matt Dircks, vice president, products for Numara Software. "Our software enables IT organizations to easily manage diverse environments in an integrated fashion, increasing services levels while reducing costs and complexity. With Footprints, IT organizations are now able to better manage on-premise delivery models, cloud-based delivery models, physical devices or applications, virtual devices or applications, and traditional PC's or mobiles devices - all within the same integrated context."
Sue Nicholson will present "Inside the NFL IT Playbook" at the Gartner IT Infrastructure, Operations & Management Summit, on Wednesday June 15 from 9:15 am to 9:45 am. Nicholson will share achievements her organization has made through the convergence of integrated IT service and asset management solutions provided by Numara.
Built from the ground up as a modular yet integrated system, the Numara FootPrints family can be purchased as separate products or as part of the broader FootPrints solutions including FootPrints Service Management, FootPrints Lifecycle Management, FootPrints Desktop Management and FootPrints Security & Compliance Management. For more information, please visit: http://numarasoftware.com/footprints-family/.
About Numara® Software Incorporated
Founded in 1991, Numara® Software Inc. is a leading provider of integrated IT management solutions for all types of customers worldwide. These solutions include Desktop Management, PC Lifecycle Management, Security & Compliance, Help Desk and Service Desk, and are designed to optimize the operation of IT management. Numara® FootPrints® focuses on the needs of medium to large enterprises, and Numara® Track-It!® is designed for small to medium enterprises. These products collectively support more than 50,000 customer sites and nearly 20 million IT assets via SaaS or perpetual license models.
About Gartner IT Infrastructure, Operations & ManagementSummit
Gartner IT Infrastructure, Operations and Management Summit 2010 is designed to help IT organizations prepare not only for today's continuing demands, but also tomorrow's emerging requirements. The Summit dives into the issues that matter most to your business, including IT operations management, virtualization, IT modernization, infrastructure consolidation, & business resilience and looks at how to strategize for and manage technologies that are beginning to find their way into the IT infrastructure. Additional information is available at http://www.gartner.com/us/iom.
SOURCE Numara Software
CONTACT: Jennifer Hrycyszyn, Greenough Communications, +1-617-275-6519, jhrycyszyn@greenoughcom.com
Web Site: www.numarasoftware.com
