Nexidia ESI 6.0 Was Chosen Amongst Hundreds by KMWorld Magazine
ATLANTA, Aug. 29-- Nexidia, the leading provider of audio search and speech analytics solutions for the legal industry, government intelligence, and contact center management, today announced that their flagship product has been chosen as a "Trend-Setting Product" by KMWorld Magazine for 2006.
"Assembling the list of Trend-Setting Products of 2006 is a year-long collaborative effort with editorial colleagues and analysts and, especially, users," says Hugh McKellar, KMWorld editor-in-chief. "Roughly 1,500 products from some 300 vendors were considered, and the ones listed here demonstrate exquisite execution designed for, and with input from, the most important constituency of them all -- their customers."
Customers, such as those in the call center, require a means to quickly and easily conduct searches on large sets of audio files. With its patent- pending Phonetic Search Engine (PSE) Nexidia Enterprise Speech Intelligence (ESI) 6.0 indexes recorded audio 63 times faster than the spoken word, making large volumes of audio searchable in the most efficient manner.
"We are proud to have ESI 6.0 selected by KMWorld to receive this award. ESI is built on a unique phonetic-based technology that delivers the scalability, accuracy and ease-of-use necessary to make speech analytics an enterprise viable solution," said John Willcutts, President and CEO of Nexidia. "The insight gained in analyzing the voice of the customer is proving invaluable to our customers as they continue to align their business initiatives to better service their customer base."
Nexidia ESI 6.0 allows for faster rich media and audio search by identifying phoneme patterns, while providing higher accuracy than dictionary- dependent, speech-to-text based audio search. Its advanced query technology and metadata integration allow users to drill deeper into their data to generate highly relevant search results.
Nexidia is a leading provider of highly scalable, highly accurate rich media search and speech analytics software. By transforming audio and video data into business intelligence, Nexidia allows both government and commercial enterprises, in industries such as Healthcare, Insurance, Financial Services, Media Creation and Aggregation, Telecommunications and Outsourcing, to leverage untapped information previously locked away in audio-video content. Based on years of research and development, Nexidia's phonetic engine is the only technology that allows the user to search on proper names, places, industry terms and jargon without extensive training and cumbersome dictionaries. The process is adaptable to a range of audio analyses and excels across the full spectrum of audio quality. For more information, please visit www.nexidia.com .
The leading information provider serving the knowledge management systems market, KMWorld covers the latest in Content, Document and Knowledge Management and informs more than 51,000 subscribers about the components and processes -- and subsequent success stories -- that together offer solutions for improving business performance.
Web site: www.nexidia.com/