New Global Telecom Launches Polycom HD Voice to its Partner Community

HD Voice Enables VoIP to Surpass Traditional Voice Quality

SAN JOSE, Calif., VON CONFERENCE & EXPO, Booth #1338, March 20 - New Global Telecom (NGT), the nation's leading provider of wholesale hosted and trunk-based VoIP solutions, has completed certification of Polycom® SoundPoint® IP phones with HD Voice(TM) technology and is making them available to NGT's channel partner community.

"People are so accustomed to the quality of phone calls today, that the value of HD Voice may not be immediately clear ... until you hear it," stated John Guillaume, senior vice president of sales and marketing at NGT. "After rigorous testing and side-by-side comparisons in our lab, it became evident that HD Voice quality and clarity surpasses that of the legacy systems and can dramatically improve the user experience. In fact, with Polycom HD Voice, we can now demonstrate that VoIP quality is substantially higher than traditional networks."

Polycom phones with HD Voice are made with higher-caliber equipment and patented technology developed to deliver optimal sound quality. NGT's lab results showed calls between HD Voice phones to have the highest-possible quality, and also calls between an HD Voice phone and a common phone (e.g. G.711 or G.729) experienced greater sound clarity than traditional non-IP phone calls. Call quality varied from three to four times the quality of the public switched telephone network (PSTN).

"NGT is taking an industry-leading approach to network quality with its Network Performance Platform," stated Jeff Dixon, vice president of North America voice sales for Polycom. "The pairing of NGT's Network Performance Platform with Polycom's HD Voice end-points creates a compelling proposition for businesses seeking optimal voice quality for end users."

"NGT is excited to have been part of the beta test program for the Polycom HD Voice phones, and to be at the forefront of the Polycom HD Voice deployment," stated Bob Decker, senior vice president of technology and service operations at NGT. "Similar to the way we've seen standard definition TV surpassed by HDTV, we've found a significant audible difference in HD Voice."

NGT developed the Network Performance Platform in Q3 2006 to directly address the market need for predictable, high quality VoIP service. The Network Performance Platform (NPP) is a proactively designed, maintained and monitored network initiative that includes best practices in end-to-end VoIP delivery. Polycom and Edgewater Networks recently joined NGT's Network Performance Platform. As members, their respective VoIP products are certified by NGT and part of the standardized equipment deployed to NGT's partner community. To date, NGT has invested $1.5 million in network improvements to ensure a predictable, high quality VoIP experience.

About Polycom

Polycom, Inc. is the worldwide leader in unified collaborative communications (UCC) that maximize the efficiency and productivity of people and organizations by integrating the broadest array of video, voice, data and Web solutions to deliver the ultimate communications experience. Polycom's high quality, standards-based conferencing and collaboration solutions are easy to deploy and manage, as well as intuitive to use. Supported by an open architecture, they integrate seamlessly with leading telephony and presence-based networks. With its market driving technologies, best-in-class products, alliance partnerships, and world-class service, Polycom is the smart choice for organizations seeking proven solutions and a competitive advantage in real-time communications and collaboration. For additional information call 1-800-POLYCOM (765-9266) or +1-408-526-9000, or visit the Polycom Web site at

About New Global Telecom

New Global Telecom, Inc. is the leading provider of wholesale hosted and trunk-based VoIP solutions in the United States. The company delivers VoIP services to carriers and Service Providers, including CLECs, MSOs, ISPs, ASPs, VARs and VoIP-centric companies. NGT's Wholesale and Private Label services deliver a highly effective, comprehensive solution to address residential and SMB needs. NGT's Network Performance Platform is a cornerstone of the service suites, and is an industry-leading network approach to delivering predictable end-user quality. The product suites include a complete range of telephony features, a nationwide footprint, and a robust feature-set designed to increase SMB productivity. For more information, please visit

Source: New Global Telecom

CONTACT: Julie Buchanan of New Global Telecom, +1-303-239-1021,

Web site:

Web site:

More from Electronic Components & Devices

All Topics