Press Release Summary:
VMwareÂ® ESXi service module lets partners manage customers' virtual networks remotely via AVG Business Managed Workplace multi-service remote monitoring and management (RMM) platform console. Enabled customer-focused capabilities include real-time health checks with at-a-glance views and failure notifications; early alerting and automatic issue notification; storage status reports; and routine management functions.
Original Press Release:
AVG Business Managed Workplace Extends Virtualization Capability with Release of VMware® ESXi Service Module
Extends capability of AVG's Remote Monitoring & Management platform to provide proactive management of VMware virtualized environments
AMSTERDAM and SAN FRANCISCO -- AVG Technologies N.V. (NYSE: AVG), the online security company(TM) for 197 million active users, today announced the immediate availability of its VMware® ESXi service module for the AVG Business Managed Workplace remote monitoring and management (RMM) platform. The new service module is an easy and cost-effective way for partners to extend their ability to manage customers' virtual networks remotely via the AVG Business Managed Workplace multi-service management console.
Integrating the VMware ESXi service module into AVG Business Managed Workplace gives AVG partners the capability to perform additional, valuable services for their customers, including:
-- Real-time health checks - at-a-glance views of the health status of host hardware components as well as failure notifications help to greatly simplify monitoring of VMWare environments
-- Early alerting - automatic notification when VMware snapshots exceed pre-set thresholds allows service providers to take pre-emptive action on issues long before the end customer is aware of them
-- Storage status reports - ready access to the past 7 days' data store space in granular detail makes it easier to troubleshoot storage issues of what is consuming excessive space on the data store
-- Routine management functions - such as support for a series of standard activities including remote power on, off, pause of virtual machines; create and manage snapshots; remote access to the host console; as well as the automatic discovery of any existing VMware host and guest devices and flagging them as opportunities to manage more devices in the end customer environment
AVG Business Managed Workplace already delivers virtualization capability through the Microsoft® Hyper-V service module. Today's addition of the VMware service module gives services providers a wider ranging capability in the virtualization space. For example, as they roll out virtualization services to customers, Managed Service Providers (MSPs) can use AVG Business Managed Workplace to quickly and easily manage those virtualized architectures. MSPs new to AVG Business Managed Workplace can have the added functionality of the VMware and/or Hyper-V service modules included within their overall subscription.
"We have made it our resolution this year to focus on enhancing our RMM platform for partners managing customer devices, business data and users. With our known security heritage, we are committed to bringing some of those best practices into RMM, including introducing advanced proactive alerting and real-time health checks for virtualized environments," said Mike Foreman, General Manager, AVG Business at AVG Technologies. "This new early warning system gives partners unprecedented insight into their customers' VMware installations. Early reporting is an important step in making partners' lives easier, helping them to take remedial action in timely fashion and with minimal impact on the end customer."
The AVG Business Managed Workplace VMware service module is available immediately.
About AVG Technologies (NYSE: AVG)
AVG is the online security company providing leading software and services to secure devices, data and people. Over 197 million active users, as of December 31, 2014, use AVG´s products and services. AVG's Consumer portfolio includes internet security, performance optimization, and personal privacy and identity protection for mobile devices and desktops. The AVG Business portfolio - delivered by managed service providers, VARs and resellers - offers IT administration, control and reporting, integrated security, and mobile device management that simplify and protect businesses.
All trademarks are the property of their respective owners.
AVG Business sells and markets a comprehensive, integrated set of cloud security and remote monitoring and management (RMM) software applications that are designed from the ground up to simplify the lives of IT providers, Managed Service Providers (MSPs) and their small-to-medium sized business customers.
The portfolio comprises AVG Business CloudCare, a cloud-based administration platform offering resellers a simple way to implement and manage services such as antivirus, content filtering, online backup and email security services for their customers and AVG Business Managed Workplace, an open eco-system RMM tool.
Supported by a worldwide network of more than 10,000 partners, AVG's strong IT security heritage complements its proven strength as an RMM provider and partner to help smaller IT companies and MSPs transition and flourish as fully-fledged managed services businesses.
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