Micronet Selects CommuniTake Remote Service Solution to Enhance Customer Productivity and Create Efficient Care Processes
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CommuniTake Machine Care Will Provide Micronet Tablet Users an Improved Mobility Experience and Remote Support
TEL-AVIV, Israel – CommuniTake today announced that Micronet Ltd., a leading provider of rugged mobile computing platforms designed for integration into fleet management and mobile workforce management solutions, has selected CommuniTake's Machine Care software applications to power a unique automotive commercial fleet experience, unifying central management of its connected vehicles and high quality real-time remote support.
As connected automotive commercial vehicles tablets become more advanced and instrumental, the Telematics sector needs innovative ways to streamline tablets, vehicle, and driver performance. It requires (1) connected machines to provide a high level of visibility into vehicle operations; (2) better information flow supporting real-time response to events in the field, to promote smarter decisions and greater operating responsiveness; (3) the ability to turn data into consolidated and valuable information; (4) automated service updates and on-device data software and reduced maintenance costs.
Micronet has chosen CommuniTake Machine Care over competing applications for several reasons, including the extensive out-of-the-box remote control and diagnostics functionalities, paired with CommuniTake's smart, "one-and-done" machine management.
Micronet GSD® is utilizing CommuniTake's innovative end-to-end capabilities, including:
(1) Asset Management: enabling easy connection of terminals to a central system allowing management of terminal allocation, security policies, data recovery, access control and applications presence.
(2) Mass Deployments: enabling software distribution and over-the-air configuration management.
(3) Total Care: enabling fleet managers to remotely diagnose, monitor, service, and control wirelessly connected terminals.
(4) Usage Control: enabling administrators to monitor usage via flexible use plans and alerts while avoiding redundant communication expenses.
By leveraging CommuniTake Machine Care, Micronet is able to offer its customers immediate value through a more accurate and comprehensive performance management of its tablets. Micronet is leveraging the advanced remote control technology to help reduce operations liability and improve issue resolution time.
"The growth and success we have experienced at Micronet is a product of our strong commitment to delivering exceptional customer service, quality products and operational efficiencies, which are paramount in our highly competitive industry," said Shai Lustgarten, CEO, Micronet. "CommuniTake's strong Machine Care capabilities coupled with our leadership in mobile fleet management represent a significant change in the way we approach provisioning and maintenance practices. We now facilitate consistent and accurate control processes, allowing for greater efficiency in real-time, replacing manually intensive controls, optimizing key processes, and supporting the company's need for an automated monitoring and care solution."
"Micronet's selection of CommuniTake Machine Care is a testament to our unique value proposition in the Android Internet of Things market," said Ronen Sasson, CEO, CommuniTake. "With CommuniTake Machine Care, Micronet will have the ability to further extend its market position, deliver against customer requirements and key values and drive increased growth and capabilities for its connected devices."
About Micronet
For three decades Micronet has been developing, manufacturing and marketing mobile computing platforms, designed for fleet management and mobile workforce management solutions. Such solutions facilitate mobile workforce productivity, enable corporate efficiency, and enhance customer service. Micronet's OEM products are implemented internationally and recognized for their ingenuity, competitive pricing and service excellence.
About CommuniTake Technologies
CommuniTake crafts care, mobility and security solutions to provide people and businesses with the best mobile use. The CommuniTake Mobility Suite unifies comprehensive secure communications with multi-channel support tools and smart enterprise mobility management. CommuniTake's proven success features best value; advanced technology; rich functionality; and flexible delivery methods. CommuniTake products are deployed by foremost operators and businesses worldwide.
Contacts
Noam Potter, (+972)-4-959-1608
www.communitake.com
