Merchant Link Teams with SpaSoft Activity Management Software to Provide Customers with Advanced Payments Resources


Industry's Most Secure Payment Gateway Solution Powers Greater Relaxation and Peace of Mind at Southern California's Leading Destination Resorts

SILVER SPRING, Md., July 2 /-- Merchant Link, a leading provider of secure enterprise payment solutions today introduced an integrated payments processing service and spa management software offering in collaboration with PAR Springer-Miller Systems, Inc. The integrated offering, SpaSoft spa management software version 3.0.5, provides spa and resort managers with the ability to process all payments at lightning fast speeds without the need for any additional hardware.

Merchant Link's siteNET product provides additional value to the existing SpaSoft offering through one connectivity point to the American Express, Discover, MasterCard and Visa payment card networks to process credit card, debit card and prepaid/gift card transactions. At the same time, the SpaSoft point-of-sale system empowers the management of guest reservations and experiences.

A resort's entire organization can now be tied together through world- class enterprise reporting, allowing resort managers to provide the same level of service across all of their properties' features -- from room accommodations to on-premise restaurants to spas.

The facility's financial and technology staff can instantly view and manage transactions throughout the resort with the world-class enterprise reporting. Users simply open a web browser and access BizPortal, Merchant Link's comprehensive, user friendly reporting package.

"The advances we've been able to develop in Merchant Link's security architecture combined with the SpaSoft platform allows resort operators to provide their guests with the highest levels of service and satisfaction," said Christopher Justice, president, Merchant Link. "The property benefits from better financial controls and a more secure method of managing payments, while guests continue to rely on the unmatched feeling of trust and comfort associated with being a life-long friend."

JC Resorts' Rancho Bernardo Inn and Surf & Sand Resort were among the first resort hotels to implement the new integrated offering at their spa facilities.

"Our organization's historical relationship with SpaSoft and Merchant Link's secure payment hosting offerings made this an easy decision," said Diane Li, chief information director, JC Resorts. "siteNET gives us the security and control we required, while being compatible with the systems and processor already in place across the resorts. With this enhancement, all point-of-sale systems at the properties are connected, allowing us to easily manage transactions via the Internet in real-time."

About Merchant Link, LLC

Merchant Link provides comprehensive, secure solutions to the integrated point-of-sale industry, including high-end technical support and data transport services. Merchant Link currently supports more than 100,000 hotels, restaurants, ballparks, and other venues, and maintains connectivity to the major US payment card processors. Founded in 1993 and headquartered in Silver Spring, Md., Merchant Link handles more than billion transactions annually. Merchant Link has clients in all 50 states, Antarctica, Canada, Bermuda, South Korea and Japan.

About SpaSoft

An industry-standard for more than 10 years, SpaSoft is a fully integrated, dynamic activities management/ scheduling software solution, specifically designed to meet the unique needs of luxury resort/hotel spas, day spas, medi-spas and health clubs. SpaSoft's integrated offering includes resource management, club membership, group management, inventory and yield management, point-of-sale, user-defined and standardized reporting, as well as client management and history.

About JC Resorts

JC Resorts, located in Southern California, owns and manages four memorable resort hotels and the region's finest variety of golf courses, all with the same service philosophy: Treat each and every guest as a lifetime friend. That means impeccable service without stuffiness, attention to detail without stifling formality, and comfortable accommodations without the slightest trace of pretentiousness. So, if you've gotten to the point where comfort and relaxation impress you more than glitz and pretense, it doesn't mean you've become jaded. It means you're ready for us.

About Rancho Bernardo Inn

The Rancho Bernardo Inn is a four-diamond destination resort situated on 158 acres of lushly landscaped grounds. The property features 287 deluxe guestrooms with private patios and balconies overlooking the San Pasqual Valley, golf course and surrounding courtyards. Complete with an award-winning restaurant, the elegant El Bizcocho is top-rated by Zagat for food, service and decor. Additional amenities include a championship golf course, driving range, tennis courts, a full-service spa and lap pool, fitness center, two swimming pools, state-of-the-art meeting facilities along with a new 27,000 square foot conference center. A long-time recipient of the AAA Four Diamond Award, the Rancho Bernardo Inn is ranked among the nation's premier resort hotels and is a member of Preferred Hotels & Resorts Worldwide.

About Surf & Sand Resort

The Surf & Sand Resort, situated along 500 feet of spectacular beachfront in the enchanting coastal community of Laguna Beach, is the quintessential seaside resort. Designed with relaxation and comfort in mind, each of the 165 guest rooms, including 13 suites, is representative of the craftsmanship and meticulous attention to detail evident throughout the hotel. More than 10,000 square feet of premier function space, including large meeting rooms, executive boardrooms and expansive hospitality suites, is available. For executive retreats, the hotel offers a state-of-the-art conference center featuring a 2,000 square foot ballroom with a pre-function foyer. Splashes, the resort's casual oceanside restaurant, is favored by Zagat both for its food and its "unreal view of crashing waves." For rest and relaxation, the Surf & Sand offers a seaside swimming pool, glass-enclosed sundeck with bar and food service, along with the luxurious 4,000 square-foot full-service Aquaterra Spa. The Surf & Sand Resort is also a member of Preferred Hotels & Resorts Worldwide.

CONTACT: Seth Eisen of MS&L, +1-212-468-3978, seth.eisen@mslpr.com, for Merchant Link

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