Medical Practice Management Software aids behavioral health industry.

Press Release Summary:



Used by psychiatrists, psychologists, counselors, therapists, and social workers, Helper(TM) v7.6 delivers scheduling, billing, electronic claims submission, and credit card processing functionality. Optional modules offer clinical capabilities such as notes and assessments and electronic prescribing to help meet Medicaid e-prescribing incentives requirements. Additional features include on-screen Claim Form assistance, QuickBooks® integration, and smart payment tracking.



Original Press Release:



Netsmart Technologies Launches Version 7.6 of Helper(TM) Software for Private Practice Behavioral Health Professionals



Latest Release Includes Enhanced Scheduling and Payment Processing Features

GREAT RIVER, N.Y., Oct. 21 -- Netsmart Technologies, Inc., a leading provider of enterprise-wide software and services for health and human services organizations, today announced the general availability release of version 7.6 of Helper(TM), Netsmart's leading practice management software for individual and small-group private-practice psychiatrists, psychologists, counselors, therapists and social workers. Nearly 50,000 clinicians in 18,000 practices have selected Helper as their practice management solution.

Helper is a complete Windows® -based practice management solution for scheduling, billing, electronic claims submission and credit card processing. Optional Helper modules include affordable clinical capabilities such as notes and assessments and electronic prescribing to help meet the requirements for Medicaid e-prescribing incentives. Helper also offers users access to Netsmart University, an online learning resource with hundreds of online courses, many with continuing education credits.

Many of the new features in Helper 7.6 were driven by customer requests and Helper user group feedback. Enhancements include:

-- Improved scheduling efficiency for faster scheduling and more efficient management of appointments.

-- On-screen Claim Form assistance, featuring an image of the 1500 Claim form that shows the origin of the information that populates it.

-- A redesigned patient statement that features a professional, easy-to-read look, added fields for credit card billing information, and perforations for easy tear-off.

-- Enhanced credit card processing with improved speed, reliability, security and ease of use, for savings of up to 30 percent in credit card swipe fees. Now compatible with card swipe machines.

-- Seamless QuickBooks® integration, with one-touch exports to all versions of QuickBooks.

-- "Smart" payment tracking to facilitate easier application of payments to services.

"As a longtime Helper user, I know first-hand how indispensable it is as a practice management tool, especially in these challenging economic times when practices need to be as efficient as possible," said Susan Ferguson, practice administrator at Chestnut Hill Counseling Associates in Dover, N.H. and chair of the Helper Users Association. "And as a beta tester for Helper 7.6, I know how these enhancements will streamline the financial aspects of our practice and establish us to focus even more closely on patient care."

In addition to using the new features, Helper customers can participate in an active and growing Helper user community, where they can learn best practices, have questions answered and share ideas online. Helper customers can also take advantage of the Helper Assurance Plan, a program that includes unlimited U.S.-based telephone and online support, introductory product training and implementation assistance, data conversion assistance, online learning, e-prescribing and other beneficial services.

"Helper is already an affordable and comprehensive solution for private practices," said James L. Conway, chief executive officer, Netsmart Technologies. "These enhancements make it even more so, and are a testament to the passion and allegiance of members of the Helper user community who contributed thoughts and ideas toward these valuable enhancements."

Current Helper customers that have a Helper Assurance Plan membership can download Helper 7.6 at www.helper.com/customercenter. Helper software customers who are not members of the Helper Assurance Plan can request upgrade information by calling 1-800-343-5737. Practices not using Helper but interested in evaluating Helper can download a free trial or purchase Helper starting at just $549 (plus tax) at www.helper.com/WhatsNew or by calling 1-800-343-5737.

About Netsmart Technologies, Inc.

Netsmart Technologies is an established, leading supplier of enterprise software and software as a service (SaaS) solutions for health and human services providers. More than 18,000 customer organizations, including 350,000 care providers and nearly 40 state systems, use Netsmart products to help improve the quality of life for millions of people each year.

Netsmart's customers include mental health and substance abuse treatment agencies, psychiatric hospitals, private and group mental health practices, public health departments, vital records offices and managed care organizations. Netsmart's products are full-featured information systems that operate on a variety of operating systems, hardware platforms, and mobile devices, and offer unlimited scalability.

Netsmart's Connected Care initiative allows behavioral and public healthcare providers to share clinical data electronically within their internal processes, externally with other providers, and with consumers via a Web-based portal, enabling high quality, consumer-directed care.

With the certification of its Avatar 2006 software, Netsmart became the first behavioral healthcare, public health, substance abuse and methadone software and services provider to have a product certified according to the Certification Commission for Health Information Technology (CCHIT) Ambulatory EHR 2006 criteria.

Netsmart provides solutions that help its customers meet the evolving definition of "meaningful use" under the American Recovery and Reinvestment Act (ARRA) of 2009. These include a certified electronic health record, the InfoScriber e-prescribing service, the CareConnect service that enables the sharing of clinical information through health information exchanges, and a flexible platform to capture and share outcomes data.

For information about Netsmart Technologies' full range of solutions for health and human services organizations, visit www.ntst.com or call 1-800-421-7503, Option 6.

Helper is a trademark of Netsmart Technologies, Inc.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

QuickBooks is a registered trademark of Intuit Inc. in the United States and other countries.

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