TEL AVIV, Israel - RADCOM Ltd. (NASDAQ: RDCM), today announced that M1 purchased RADCOM's Omni-Q service assurance solution for their NGN network. M1 is a leading integrated communications service provider in Singapore. It provides a full range of voice and data communications services over its 2G/3G/3.5G network, as well as fixed and mobile broadband.
"Quality for our customers has always been our number one priority. We are happy to partner with RADCOM to provide a comprehensive service assurance to allow us to ensure the highest quality of service to our customers," ," said Peter Thornton, General Manager of M1, "RADCOM's Omni-Q provides quality assurance to our multi-technology IDD environment comprising of SS7 as well as NGN based network. The system is able to track calls on real-time and this gives us the capability to trace and resolve customer problems efficiently.
We also trend overall network quality in order to ensure a continuous improvement to our quality of service. Looking forward, the scalability to use the same platform in other parts of our network was also a key factor in our decision to purchase RADCOM's solution. We look forward to a successful and long term partnership with RADCOM."
"M1 is widely known as an innovative operator with an established brand, and we are sure that RADCOM can help them meet their aim to be the leader in personal voice, business and data communications, focusing on value, quality and customer service." Said Edwin Lim RADCOM's Director Asia Pacific,"We are happy to add M1 to our customer base, as a direct result of RADCOM's increased focus on the APAC region."
M1, Singapore's most exciting and innovative mobile, broadband and IDD service provider, was launched in April 1997. Since then, it has made significant inroads into the local mobile communications market, gaining considerable brand presence and market share. M1 aims to be the leader in personal voice, business and data communications, focusing on value, quality and customer service. More information on M1 is available at www.m1.com.sg
RADCOM provides innovative service assurance solutions for communications
service providers and equipment vendors. RADCOM specializes in solutions for
next-generation networks, both wireless and wireline. RADCOM's comprehensive,
carrier strength solutions are used to prevent service provider revenue
leakage and enable management of customer care. RADCOM's products facilitate
fault management, network service performance analysis, troubleshooting and
pre-mediation with an OSS/BSS. RADCOM's shares are listed on the NASDAQ
Capital Market under the symbol RDCM. For more information, please visit
VP Products and Marketing
Source: RADCOM Ltd