In preparation for a rapid deployment of troops for a broad-based military engagement a primary DOD supplier was contracted to manufacture firing pins for machine guns. The features of the pins were complex and the time frame for completion was extremely tight. Material: Tool Steel HT 50-55Rc. Part geometry was fairly complex - but the project HAD to have highest priority - grinding needed to begin within the hour that the parts were received. The project was evaluated for scope of work, programming and required resources to achieve the project goals. The shop schedule was reevaluated and revised to accommodate the needs of the customer (and ultimately the DOD). Communication to customers whose jobs were affected by the revision was immediate and comprehensive. Arrangements were made to ship their projects to other potential vendors who could meet their needs, and keep their project on schedule if necessary.
The firing pins were accepted and completed within days. The first parts on the project were delivered in 1 day. The arrangements made for the customers whose projects would be potentially affected were NEVER exercised. M&S flexed its schedule and added the necessary hours to accommodate the DOD and the previously committed to schedule. All customers projects were delivered on-time.
About MS Centerless Grinding www.msgrinding.com
In business for over 50 years, M&S Centerless Grinding provides precision centerless and cylindrical grinding solutions to more than one thousand companies around the world. We work closely with our customers to solve the manufacturing challenges presented by today’s extraordinary rate of technological change.
We have gained competitive advantage in processing the demanding parts integral to new designs of the Aerospace, Defense, High-Tech and Medical industries by continually investing in leading technologies related to machinery, inspection and abrasives.
While we are a progressive, rapidly growing company, we are committed to keeping a “small shop” personal feel. You will get a person on the phone, a prompt response to your e-mail, and an answer to your question when you contact us. Whether you are around the corner, or on another continent, we are here to serve you!
M&S Centerless Grinding, Inc.
258 E. County Line Road
Hatboro, Pennsylvania, US 19040